Account Manager

The Account Manager at Novatae Risk Group plays a pivotal role in our Wholesale Insurance division. This position involves managing a portfolio of clients, cultivating strong relationships, and ensuring the successful execution of insurance policies. The Account Manager is responsible for providing top-tier service, supporting business growth, and maintaining compliance with industry regulations.

Primary Responsibilities

Client Relationship Management:

Cultivate and maintain strong relationships with clients, understanding their unique insurance needs.

Serve as the primary point of contact for client inquiries, concerns, and policy changes.

Collaborate with underwriters to tailor insurance solutions to meet client requirements.

Policy Management

Oversee the entire policy lifecycle, from initial client engagement, to policy issuance and renewals. This involves providing new and renewal quotes to clients, reviewing policy terms, conditions, and coverage options, ensuring accuracy and compliance. Proactively address policy-related issues and coordinate with the appropriate teams to resolve them.

Risk Assessment And Analysis

Conduct in-depth risk assessments to identify potential exposures and coverage gaps.

Analyze market trends, insurance products, and competitive offerings to make informed recommendations.

Compliance And Documentation

Ensure compliance with all relevant insurance regulations and guidelines.

Maintain accurate and up-to-date client records, policy documentation, and communication logs.

Position Specific Skills/Qualifications

Work Experience

• Prior experience in Wholesale Insurance or a related field is highly desirable.
• Demonstrated success in managing client relationships and insurance portfolios.

• A valid insurance license, as required by state regulations. If none, one can be obtained post-hire
• Relevant industry certifications, such as Certified Insurance Counselor (CIC), are a plus.

• Strong interpersonal and communication skills.
• Excellent problem-solving and analytical abilities.
• Proficiency in insurance software and CRM systems.
• Attention to detail and a high level of accuracy.
• Ability to work effectively in a team environment.
• Receptive to constructive criticism and openness to learning new processes
• High level of initiative who can confidently manage their time and workload

• A bachelor's degree in Business, Finance, Insurance, or a related field is preferred.

Physical Demands

Office work. Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.