Intern, Shops Key Account Management

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for an outstanding Account Management Intern to drive growth for our business partners. Reporting to the Head of Marketplace (Shops), ideal candidates should possess quick learning abilities, a high degree of comfort with learning proprietary software systems and a very keen eye for details.

Scope: Support the Strategic Account Management (SAM) team in scaling vendors

• Work with the Strategic Account Management team to manage the execution of promotions and campaigns, ensuring all marketing assets and pricing are live, accurate and error-free
• Maintain catalogue accuracy and content quality to directly bring about user conversions
• Facilitating the onboarding of new outlets and products on the marketplace
• Conduct data-driven research into category trends and competitor landscapes
• Partner with internal stakeholders to troubleshoot daily vendor challenges

Qualifications

• A keen sense for customer behaviour and how content quality affects purchasing decisions.
• Exhibits the competencies: Drive for results, action-oriented, problem solving & analytical thinking
• Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire.
• Experience with presentation software (Powerpoint, Prezi etc.) and knowledge of analytics tools (SQL, Excel, Python) would be a plus.