Sales Key Account Manager

Job Description

Sales Key Account Manager

MANN+HUMMEL

Onsite - Portage/Troy, MI

The Sales Key Account Manager is a dynamic and result-driven leader that will lead strategic customer relationships within the Passenger Car Segment. This role is responsible for managing assigned OEM accounts, driving profitable growth, and ensuring long-term customer satisfaction. The ideal candidate will combine strong commercial acumen with technical understanding, acting as a key liaison between customers and internal teams. Full ownership of account performance, including profit & loss accountability, will be central to success in this position.

Main Tasks

• Develop, maintain, and expand relationships with assigned OEM customer accounts
• Identify and secure new business opportunities aligned with long-term strategic goals
• Serve as the primary customer interface, ensuring high levels of satisfaction and responsiveness
• Translate customer requirements into actionable internal plans across engineer, operations, and product teams
• Lead customer-related programs from concept development through prototypes and production phases
• Deliver compelling technical presentations and product demonstrations
• Provide ongoing technical support and product training to customers
• Prepare pricing proposals, quotations, and lead commercial negotiations in alignment with company policy
• Own and execute annual sales planning and budgeting processes
• Track and manage order intake, ensuring alignment with revenue targets and forecasts
• Analyze customer demand and market trends to provide accurate forecasting and business insights
• Manage contracts, ensuring compliance and delivery of expected financial outcomes
• Collaborate cross-funcationally on program and development teams
• Align activities with regional OE (Original Equipment) priorities and corporate strategies
• Build and maintain strong internal and external relationships

Education

• Bachelor's degree in Business Administration, Engineering, Finance, Supply Chain, or related field
• Equivalent combinations of education and/or experience will be considered

• Strong communication, negotiation, and presentation skills
• Ability to influence and build relationships at multiple organizational levels
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong analytical and problem-solving skills
• Self-motivated, disciplined, and able to perform under pressure
• Willingness to travel up to 25% (primarily domestic)

• 3-5 years of experience in finance, purchasing, sales, or engineering preferred
• Experience working with OEMs such as General Motors
• Background in filtration products or related automotive systems
• Experience managing complex, long-cycle sales processes