Key Account Manager

About the role

As a Key Account Manager at Diplomat New Zealand Limited, you will be responsible for managing and growing key customer accounts, ensuring exceptional service and cultivating long-term, strategic partnerships. This full-time position is based in Takapuna, Auckland.

What you'll be doing

• Develop and execute account plans to meet and exceed sales targets for key accounts
• Manage and strengthen relationships with key decision-makers and stakeholders within your accounts
• Identify new opportunities to expand business and drive revenue growth
• Provide expert product and industry knowledge to support customer needs
• Collaborate cross-functionally with other departments to deliver exceptional customer experiences
• Monitor and report on account performance, identifying areas for improvement
• Represent the company at industry events and customer meetings

What we're looking for

• Proven track record of success in account management or relationship-focused sales roles
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers
• Strong negotiation and problem-solving abilities to navigate complex situations
• Proficient in using CRM systems to manage customer data and pipeline
• Thorough understanding of the sales process and customer lifecycle
• Familiarity with the account and relationship management industry

What we offer

At Diplomat New Zealand Limited, we are committed to providing a supportive and collaborative work environment that fosters professional development and personal growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Your wellbeing is our priority, and we encourage a healthy work-life balance.

About us

Diplomat New Zealand Limited is a leading provider of innovative business solutions, serving customers across a range of industries. With a focus on exceptional customer service and a dedication to innovation, we are committed to helping our clients achieve their strategic goals. Join our team and be a part of our continued success.

Apply now to become our next Key Account Manager!