Key Account Manager

Volk is the world's leading brand in ophthalmic diagnostic and surgical lenses. Our purpose is to eradicate preventable blindness through all aspects of the work we do. Volk is a highly regarded, global organization and is a subsidiary of Halma, a FTSE 100 company. To support our ongoing growth, we are looking for you!

• Own and grow large and mid size distributor accounts in US and Canada through strategic account plans, joint business reviews, and targeted growth initiatives.
• Serve as the primary commercial point of contact for customers, building trusted partnerships and long-term relationships.
• Drive sales of ophthalmic lenses and related solutions by understanding customer needs, clinical preferences, and practice workflows.
• Protect and enhance premium brand positioning through value-based selling, pricing discipline, and contract management.
• Collaborate with Marketing, Product Management, Customer Service, and Sales Operations to execute launches, promotions, and account-specific programs.
• Identify new business opportunities including upselling, cross-selling, and portfolio expansion.
• Manage forecasts, pipelines, and reporting with accuracy and consistency; provide insights to leadership on trends, risks, and opportunities.
• Lead negotiations, including pricing, agreements, and terms, within approved guidelines.
• Support product education and training for customers and internal teams, including clinical and technical aspects of ophthalmic lenses.
• Monitor market dynamics, competitor activity, and customer feedback to inform strategy and continuous improvement.
• Ensure compliance with applicable regulations, quality standards, and company policies.

Qualifications

• Must have at least 4 years of experience building, managing and growing B2B sales/ distributors sales
• Minimum of 4 years sales experience in ophthalmic/optics medical device with a proven track record driving growth in distributor channels
• Previous sales leadership and/or sales training experience preferred
• A Bachelor's degree is required, preferably in Science, Engineering, or Business

TRAVEL

• This position will require approximately 75% travel. Most of the travel will be by air, so candidates located near major cities/airports within the region will have an advantage.

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