Western Washington Water Client Account Manager

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving communities and resilient environments, turning abstract ideas into realities that transform the world for good.

As a Client Account Manager (CAM), you will be responsible for top-line business growth, client relationship management, and overall client satisfaction across the Puget Sound/Western Washington Market. This role will principally address the Water Market but will seek to grow overall market share by leveraging all of Jacobs’ solutions. Additionally, you will collaborate with our project delivery teams to ensure that Jacobs has a thorough understanding of our client’s needs and is seen as their best advocate for accomplishing their goals. This role is supported by a team of dedicated internal resources to enable you and your client service teams to be successful.

Bring your energy and desire to take your career to the next level in this position by leading the following activities

External Engagement

• Representing Jacobs to the client in a positive, caring, solutions-oriented approach by engaging broader firm resources
• Facilitating the creation of deep, personal, valuable client relationships between Jacobs’ personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and our clients
• Developing trust and credibility with clients by engaging in business discussions to formulate winning solutions
• Identifying teaming partners and evaluating competitors for comparative strengths, weaknesses, opportunities, and threats
• Through relationships and external engagement with client service teams, developing a broad and extensive future pipeline of project opportunities that represent a mix of Jacobs’ potential offerings to clients

Internal Leadership

• Identifying, chartering, and leading client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
• Building client services teams and facilitating Go/No Go decisions, developing required sales costs aligned with opportunity potential and return on investment objectives
• Securing management commitment of key staff for pursuits
• Actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth
• Identifying higher levels of client engagement for Jacobs executive sponsors
• Actively engaging with internal partners and client service teams by leading them through the disciplined sales process including developing the win strategy, proposal document, interviews and presentations
• Oversee internal contract review and approval processes and participate in negotiation strategies regarding terms and conditions of professional services agreements
• Facilitate the engagement of Jacobs in regional programs and committees that align with the company’s values and interests
• Mentoring and developing Jacobs’ personnel in business development and sales acumen
• Leading a project team in the delivery of a key project, where appropriate

Data Management

• Developing a broad and extensive future pipeline of project opportunities that represent a mix of Jacobs’ potential offerings to clients
• Updating Salesforce database of opportunities to keep track of pipeline activity, plan resources for Statement of Qualifications or Proposal development, track project financials, record bookings to meet quarterly and annual targets

Here's what you'll need

• Bachelor’s degree in a technical field related to water science or engineering or business management or related work experience in lieu of a degree
• Progressive experience in science, architecture, engineering, construction and/or related disciplines associated with water
• Proven track record of coordinating teams and winning work with municipal or state government clients or private sector clients
• Sales knowledge on how to identify opportunities and contracts well in advance, respond to RFPs/solicitations, interview and win new work  
• Strong business acumen and negotiations experience

Ideally, you’ll also have

• Ability to lead and motivate teams, set a vision and strategy, coach/mentor, reach within Jacobs to offer best-in-class solutions, and manage commercial and legal negotiations
• Existing professional relationships with clients and other consulting firms in the Puget Sound/Western Washington market.
• Technical background/experience in delivering or managing large infrastructure projects or programs is considered a positive, especially including multi-disciplinary delivery.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $153,500.00 to $268,600.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on April 08, 2026. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.