Account Executive

Serve You Rx is searching for a motivated, inspired, and hard-working individual to serve as an Account Executive. The Account Executive (AE) role will help manage the needs of Serve You Rx pharmacy benefit management (PBM) clients by overseeing program administration, client implementation/client retention, plan design/drug coverage, and other important business drivers. The Account Executive collaborates with several internal departments to grow client, broker, TPA, and consultant relationships from the time of implementation through each renewal. You will assist with product development, product improvement, and the promotion of services that drive client cost savings, beneficial health outcomes, and company profitability. This role is perfect for someone who does not shy away from challenges and wants to make a positive difference in their work!

What You’ll Do

As the Account Executive, you will be:

• Managing client contract renewal and retention processes while maintaining a focus on obtaining multiple- year agreements, maintaining profitability, and exceeding client service expectations. Participating and help preparing finalist sales presentations when necessary.
• Effectively managing and coordinating the client implementation process across various internal and external parties.
• Developing and maintaining relationships with new and existing clients, brokers, thirdparty administrators, and consultants. Must demonstrate a clear understanding of client trends and strategic plan development. The AE will be expected to present recommendations to internal leadership based on trend data from renewal processes and other client interactions.
• Prioritizing consistent on-site, or virtual, client meetings to review plan trends, respond to client feedback, and relay new market information when applicable.
• Providing guidance and leadership to Account Management team members to support daily activities and prompt client responses. Help to provide support and assistance to other internal departments in order to deliver the best client experience at all times.
• Acting as an external-facing representative of Serve You Rx to clients through presentations, meetings, and in other direct client engagements.
• Following and acting in accordance with all internal policies and procedures. Understanding applicable federal and state laws, regulations, and compliance requirements.
• Demonstrating the ability to support system functionality, project management, as well as ad-hoc analysis of client data.
• Collaborating with Clinical Account Executives on the annual plan renewal analysis process in order to successfully upsell clinical programs.
• Performing other duties and projects as assigned.

• Maintain a valid driver’s license and personal insurance liability coverage, as required
• Bachelor's Degree or equivalent work experience
• 5+ years of PBM Client Relationship Management or PBM Account Management experience
• Experience with clinical/operational project coordination in support of PBM clients
• Prior experience in contractual negotiations
• Experience with public speaking and presentation skills

Serve You Rx is a full-service pharmacy benefit manager (PBM) with unquestionable flexibility and an unwavering commitment to doing what's best for its clients. With a fervent focus on those it serves, including insurance brokers, consultants, third-party administrators, and their clients, Serve You Rx delivers exceptional service and tailored, cost-effective benefit solutions. Independent and privately held for nearly 40 years, Serve You Rx can implement new groups in 30 days or less and say "yes" to a wide variety of viable solutions. Known for its adaptability, quality, and client-centricity, Serve You Rx aims to be a benchmark for better client service.

The company offers generous benefits to include: medical (HMO and PPO), dental, vision, 401k, HSA, identity theft and legal coverage, pet insurance, paid parental leave, and 18 days of paid time off in your first year.

About The Organization

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.