Account Manager - Employee Benefits

Job Title: Account Manager – Employee Benefits

Company: Infinity Benefit Solutions

Pay: $70,000.00 - $80,000.00 per year + bonus/commission

Schedule: Full-time, Monday–Friday

Location: WI-Based, Hybrid (4-days in-office)

Want to do meaningful work, build real client relationships, and grow in a company where you’re more than just a number? That’s what we do here!

About Infinity Benefit Solutions:

We partner with employers to create and implement integrated employee benefit plans, connecting health insurance to financial wellness. Our clients rely on us as an extension of their team – Our team members are empowered to build strong relationships, develop expertise, problem solve, and make a meaningful impact.

Company Culture:

Our employees feel the same way our client’s do — supported, valued, and empowered to grow.

At Infinity Benefit Solutions, we believe in collaboration over competition, we value continuous learning, and we are committed to being a trusted partner to our clients by doing work that actually makes a difference in people’s lives. Here, your voice matters. We foster an environment where ideas are welcomed, growth is encouraged, and people are supported both professionally and personally.

Position Summary:

This is a relationship-driven role. The Account Manager is responsible for managing and retaining a book of employee benefits clients, while delivering strategic guidance and high-quality service. This role serves as a primary point of contact for clients and works closely with internal team members and insurance carrier partners. You’ll lead client strategy, guide benefit decisions, and help organizations navigate the ever-changing world of employee benefits.

This role is ideal for someone who enjoys both people and problem-solving — and wants to grow their career in a collaborative, forward-thinking environment.

Key Responsibilities:

Client Management & Strategy

• Manage overall retention and growth of assigned client accounts
• Lead annual renewal strategy, planning, and implementation
• Identify opportunities to enhance client benefit programs
• Serve as a trusted advisor to business owners, HR leaders, and executives

Client & Carrier Support

• Respond to client and employee inquiries related to enrollment, billing, and claims
• Liaise with insurance carriers to resolve issues
• Troubleshoot and proactively address potential challenges

Meetings & Communication

• Conduct open enrollment meetings (virtual and onsite)
• Present renewal and compliance updates to clients
• Clearly communicate both internally, and eternally, to ensure seamless service

Team Collaboration & Development

• Work collaboratively with consultants and service team members
• Stay current on industry trends, legislation, and compliance
• Participate in ongoing professional development opportunities

Minimum Qualifications:

• 2+ years of experience in employee benefits or health insurance account management
• Current Wisconsin Life and Accident & Health Licenses
• Working knowledge of health insurance plans and benefit structures
• Strong interpersonal, communication, and presentation skills
• Highly organized with strong attention to detail
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Valid driver’s license and ability to travel for client meetings

Preferred Qualifications:

• Experience with online benefits administration systems
• Industry designations
• Knowledge of compliance and regulatory requirements in employee benefits

Benefits:

• 401(k)
• Health, dental, vision, and life insurance
• Flexible schedule
• Paid time off
• Summer hours
• Professional development support
• Bonus and commission opportunities

Schedule & Travel:

• Full-time, salaried position
• Typical hours: Monday–Friday, 8:00 AM – 4:30 PM
• Hybrid, 4 days in-office
• Occasional in-state travel for client meetings and events
• Limited out-of-state travel for training or events

Ready to Apply?

Infinity Benefit Solutions is committed to fostering a collaborative and supportive work environment where employees can grow and succeed, all while making a meaningful difference. If you align yourself with these values, we encourage you to apply!