Account Manager - SME

FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, and novated leasing.

THE ROLE:

This is a great opportunity for a relationship-focused, office-based Account Manager to take ownership of a diverse portfolio of SME customers. You'll be working from our Melbourne CBD office and liaise closely with direct SME clients, brokers, and business partners to build strong relationships, drive retention, and identify growth opportunities across your portfolio. With a mix of hands-on business owners and more commercially driven customers, this role suits someone who enjoys balancing relationship management with sales outcomes

Some of your key responsibilities in this role will include (but not limited to):

• Maintain and grow SME customer relationships through regular proactive phone and email contact.
• Build and manage relationships with existing brokers and partners that introduce new customers to Fleet Partners through regular contact strategy
• Share customer, competitor, and product insights with Sales and Marketing to help improve our offerings
• Keep customer data and communications up to date in Salesforce and other operating systems

ABOUT YOU:

You're a results-driven account manager or sales professional who thrives on building strong relationships and growing customer portfolios. You have a consultative approach, enjoy solving problems, and know how to balance customer needs with business outcomes. You're comfortable managing a pipeline, influencing stakeholders, and delivering exceptional service in a fast-paced environment.

To be successful in this role you will have:

• 2 years + experience in consultive or solutions-based B2B account management or inside sales, preferably in fleet management, automotive, leasing, finance or brokerage
• Demonstrated ability to identify new business opportunities and sell on value not price
• Background of exceeding sales targets and retaining and growing portfolio's with superior customer service
• Demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders
• Experience managing a sales pipeline using CRM Salesforce or equivalent

THE PERKS:

We offer more than just a role:

• 27 days of annual leave per year
• Hybrid work flexibility with a stunning and convenient office location steps from Melbourne Central station
• A ‘Dress for your Day' policy
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
• Ongoing training to help you develop and grow with real career development opportunities
• Rewards programme, including a range of discounts from a variety of retailers
• An extensive range of other employee benefits

Ready to own your portfolio and make an impact? Apply now and help us deliver exceptional service to our SME customers.

Awards

Top 101 Australian Workplaces for Women 2025

Certified carbon neutral fleet organisation

WGEA Employer of Choice for Gender Equality

Work180 Endorsed Employer for Women

Supply Nation member