Key Account Executive

Key Responsibilities

• Manage and maintain strong relationships with enterprise clients.
• Serve as the main point of contact for client enquiries, issues, and service coordination.
• Conduct regular account reviews to ensure client satisfaction and retention.
• Identify upselling and cross-selling opportunities within existing accounts.
• Work closely with internal onboarding and support teams to ensure smooth service delivery.
• Monitor client usage trends and proactively address risks or concerns
• Identify and develop new business opportunities with accountants, auditors, and corporate secretaries.
• Build and manage a strong sales lead through networking, cold outreach, referrals, and strategic partnerships.
• Open doors with prospective clients by arranging meetings
• Maintain accurate pipeline and client records in CRM systems.

Key Requirements

• Diploma or Bachelor’s Degree in Business, Marketing, or related field.
• Minimum 2–5 years of experience in sales, account management, business development, or client servicing.
• Experience in fintech, remittance, payroll, HR solutions, banking, staffing, or related industries is an added advantage.
• Strong communication, presentation, and negotiation skills.
• Ability to build trust and manage relationships with HR, Finance, and Operations stakeholders.
• Self-motivated, result-oriented, and comfortable working in a fast-paced environment.
• Good organisational skills with attention to detail.