TigerUX
Linkedin · Posted 1mo ago
Account Specialist
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Indexed description
Responsibilities
- Conduct outreach via phone, email, and SMS for interviews, manage employer relationships, track and improve hiring metrics, drive placements to meet KPIs, and build long-term partnerships.
- Recommend jobs and highlight benefits, review profiles and resumes to match with openings, suggest resume or profile improvements, and explain employer requirements.
- Address hiring needs effectively, promote candidates and services, retain and grow employer accounts, schedule interviews according to preferences, and submit qualified candidates regularly.
- High School graduate.
- Excellent English communication skills.
- Minimum 3 years in a contact center (Voice or Voice + Non voice) within B2B Sales, SaaS, or customer care.
- At least 2 years tenure per role.
- Proven ability to drive client satisfaction and manage tasks endtoend.
- Demonstrated ability to handle multiple tasks using multiple tools and systems.
- At least 3 years of proven experience in SaaS customer success.
- Experience in selling SaaS systems and customer management.
Workdays: Monday Friday
Benefits
- Allowances
- Performance Reviews
- Government Mandated Benefits
- Health Insurance
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