Account Manager

Job Description

Toast is recruiting on behalf of this company for an experienced and relationship-driven Account Manager to join their Vancouver, BC branch. This hybrid role offers the opportunity to build meaningful, long-term partnerships while driving solution-based sales within a dynamic and growing IT services environment.

This company is seeking a motivated sales professional who is passionate about technology and committed to delivering value through strategic client engagement. The Account Manager will play a key role in strengthening existing relationships, identifying new business opportunities, and contributing to sustainable growth in the BC market.

Responsibilities

• Maintain overall accountability for customer satisfaction within an assigned territory
• Develop and strengthen long-term relationships with clients and strategic partners
• Collaborate with Microsoft field teams to grow the company’s presence in the BC region
• Identify and pursue new business opportunities within existing accounts
• Generate and qualify net-new prospects
• Manage and maintain the full sales cycle, including accurate CRM documentation
• Develop a deep understanding of the company’s service offerings to effectively position solutions
• Drive solution-based sales for project services and successfully close opportunities

Requirements

• 5+ years of proven sales experience, with a focus on solution-based selling in project services
• Demonstrated experience managing client accounts and building long-term partnerships
• Experience acquiring net-new clients and expanding existing accounts
• Strong understanding of the Microsoft and Databricks ecosystem
• Excellent communication, relationship-building, and organizational skills
• Ability to work independently while collaborating effectively within a broader team

Benefits

• Competitive salary range of $92,000 – $121,000 annually + commission
• Comprehensive benefits package starting from day one
• Retirement savings plan (RSP)
• Paid training and ongoing professional development opportunities
• Clear career growth pathways, including permanent staff positions and mobility opportunities
• Flexible hybrid work environment that supports personal and professional balance
• Access to innovative projects and leading-edge technologies
• Employee resource groups and company-wide initiatives focused on reducing unconscious bias and advancing diversity, equity, and inclusion
• Recognition programs that celebrate contributions and impact
• Application Review

Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!

• Vetting Call

If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.

• Profile Creation

Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.

• Client Submission

After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.