National Account Manager - Amazon

About Us

Vestacy is a standalone company (carved out from Reckitt) with a clear purpose: to transform houses into homes. We’re home to some of the world’s most trusted brands (Air Wick, Calgon, Cillit Bang, and Mortein) helping millions of people care for the spaces they live in every day.

Backed by Advent, a leading global private equity firm, we have the freedom to think big and move fast. With almost 3,000 colleagues across 20+ countries, we see every person as a Founder, empowered to make bold decisions and shape what’s next.

We care for our company the way you care for your own home: with energy, passion, and pride. Here, you’ll find space to grow, opportunities to lead, and the support to thrive. Together, we’re building something extraordinary.

Sales

Our Sales teams help to deliver Vestacy's purpose by building shared success with our customers, making access to the highest quality brands possible in-stores and online.

Within Sales, we're focused on achieving outperformance across all our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

We have hundreds of salespeople across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Reporting into the SNAM – Ecommerce, the NAM will help champion Amazon excellence across the business. This role will work cross functionally with Marketing, Media, Finance and Category teams to help drive our 1P Vendor account business forward. This includes optimising the digital shelf, managing core fundamentals (availability, content, traffic, conversion), shaping promotional and media strategies, and leveraging Amazon insights to strengthen brand performance.

The role requires strong analytical capability, digital first thinking, operational agility, and the ability to influence both internally and externally to deliver best in class execution and category leadership.

Your responsibilities

Commercial Ownership:

• Manage day to day Amazon vendor relationship
• Own weekly/monthly sales, in-stock and trade spend performance
• Execute pricing, promotions, and profitability levers within pre defined guardrails

Joint business planning:

• Align promotion strategy to drive incremental sales growth
• Own the launch process for all innovation from sell in, content readiness, supply and forecasting

Retail readiness and content excellence:

• Working with the Media and brand teams, ensure accurate, complete retail readiness for product detail pages (titles, bullets, images, A+)
• Execute content refreshes and manages Brand Store updates with internal eComm/content teams

Data, Analytics & Reporting:

• Own weekly reporting: sales, margin, availability, media performance
• Run post-promo reviews and identifies tactical corrective actions
• Use Brand Analytics to support recommendations for assortment and innovation

Supply & Internal planning:

• Manage day-to-day supply, PO health, chargebacks, and Vendor Central tickets
• Track operational KPIs (OTIF, in-stock rate, buy box) and executes corrective actions
• Coordinate supply chain communication on forecasts and events

The experience we're looking for

• Degree calibre candidate with a minimum of four years Ecommerce/E-Grocery Account Management experience within FMCG sales or similar industries – Amazon Vendor Experience desired
• Understanding of Amazon/ECommerce retail levers: Promotions, Amazon Advertising, Retail readiness
• Hands on experience with P&L management, Joint business planning, trade spend management and forecasting and demand planning
• Experience collaborating with eCommerce, digital marketing, and content teams on PDPs, A+ and Brand Stores
• Strong proficiency in Excel (vlookups, pivot tables, multi‑variable analysis)
• Comfortable with data platforms (e.g., Nielsen, IRI, Kantar, Profitero, Helium10, or Amazon Brand Analytics
• Ability to interpret data, extract insights, and build commercial business cases.

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business accumen, commercial accumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.

What we offer

We believe great work deserves great rewards. That’s why we offer numerous local benefits and global benefits designed to help you grow and thrive, such as career mobility opportunities, a referral program, access to our online learning academy, mental wellbeing support, and short-term bonus incentives.

Equality

We believe the best teams are built like great homes: on strong foundations and room to grow. That’s why we hire for potential as well as experience. If you resonate with our purpose, we encourage you to apply, even if you don’t tick every box. We’re committed to equal opportunity for all, regardless of age, ability, background, identity, or any other characteristic protected by law. Together, we create a space where everyone can thrive.