Room Attendant - Housekeeping
Indexed description
AM Shifts Available: 8:30am-5:00pm
PM Shifts Available: 2:00pm-10:30pm
The Wurzak Hotel Group is looking for a Housekeeping Room Attendant whose primary responsibility is the complete upkeep and cleaning of every hotel guest room at the Dalmar & Element Hotel in Fort Lauderdale, FL.
This includes changing towels, making beds, cleaning and disinfecting the entire room, in preparation for the guest's arrival and stay at our beautiful Downtown Fort Lauderdale property. In addition, you will address all guests needs and inquires as it pertains to the guest room and making sure that the rooms are fully stocked, clean and inviting for our guests.
General Requirements
- Daily cleaning and maintenance of all guest rooms.
- Ensure compliance with proper cleaning techniques, procedures Marriott brand standards and government and state regulations.
- Ensure proper use of chemicals and cleaning supplies and personal protective equipment.
- Respond to any guest requests, concerns, and problems to ensure complete guest satisfaction.
- Ensure maintenance problems are promptly reported to Engineering through proper channels.
- Log items into the Lost and Found and respond to inquiries regarding lost items.
- Perform additional tasks as requested by Management.
- Consistent professional and positive attitude and actions when communicating with guests and other Ambassadors.
- On time and in proper uniform/dress when scheduled for work.
- Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
- High School Diploma or GED or equivalent.
- 6 months or more related experience.
- Previous hotel environment (Marriott Brand preferred).
- Knowledge of Housekeeping principles, and practices along with the use of cleaning chemicals and equipment, and supplies.
- Ability to understand and provide friendly guest service.
- Ability to complete assigned tasks in a timely manner.
- Consistently professional attitude and behavior with effective listening and communication skills.
- Attention to detail, good organizational skills, and efficient time management.
- Ability to follow an appropriate course of action based on policies and procedures.
- Ability to work in a fastpaced environment, sometimes under pressure, while remaining flexible and efficient, and while simultaneously handling competing and changing priorities.
This position REQUIRES: Weekends, Holidays, and a Flexible Schedule.
Our Perks
- Competitive Salary
- Paid Time Off
- Medical, Dental, Vision health insurance
- Robust supplemental insurance for Life, AD&D, Pets, legal and more
- Wellness programs for mental, physical, and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
- Free employee meals and luncheons
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.
EEO m/f/d/h
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