Global Account Manager (IT Services Sales)
Indexed description
Position - Global Account Manager (Hunter)
Location - Seattle, WA
About the Organization:
Our client is a publicly traded, world-leading company specializing in IT Consulting and Services, renowned for its outstanding service since 1984. With a diverse, global workforce exceeding 2,000 professionals, solid support structures, and strong governance, the company serves a robust roster of Fortune 500 clients. Their comprehensive suite of services includes Digital Workspace Services, Digital Enterprise Infrastructure Solutions, Cybersecurity Services, Cloud Support, and multilingual, multichannel Service Desks.
Position Summary:
The Global Account Manager will play a pivotal role in generating new business across the IT Services portfolio. This position requires a dynamic “Sales Hunter” with a proven history of securing new clients and driving growth in existing relationships, particularly in infrastructure, digital workplace/service desk, and application services. The ideal candidate will bring a bias for hunting, strong professional network, a promising pipeline of opportunities, and a proactive approach to business development.
Reporting Structure:
This role reports to the Chief Revenue Officer (CRO).
Key Responsibilities :
- New Business Development: Identify, target, and secure new clients within designated industries and accounts.
- Account Growth: Strengthen and expand relationships with current customers, driving additional sales across infrastructure, digital service desk, and application services.
- Pipeline Ownership: Build, manage, and maintain a qualified sales pipeline to support ongoing revenue growth.
- Solution Selling: Collaborate with pre-sales, delivery, and practice leaders to create tailored solutions aligned with client needs and outcomes.
- Relationship Building: Leverage an existing network and cultivate new executive-level relationships (CIOs, CTOs, CFOs, Procurement leaders).
- Market Intelligence: Remain informed on industry trends, the competitive landscape, and client challenges to position offerings effectively.
- Performance Metrics: Consistently achieve or surpass annual sales quotas, revenue targets, and activity KPIs.
Required Skills and Experience:
- 7-10 years’ experience in successfully selling IT services (infrastructure, digital workplace/service desk, and application services).
- Proven ability to acquire new clients and expand accounts within mid-market and enterprise segments.
- Established network with strong client and partner relationships.
- Deep understanding of IT service value propositions, delivery models, and pricing strategies.
- Demonstrated skills in consultative, solution-based selling at the C-suite level.
- Excellent communication, negotiation, and presentation abilities.
- Self-motivated with a proactive, results-driven mindset.
- Bachelor’s degree in business, IT, or a related field; MBA preferred.
What to Expect:
- A strong commitment to diversity and career growth opportunities for all backgrounds.
- A competitive base salary and generous commission structure.
- Representation of a rapidly growing IT services firm with a resilient delivery foundation.
- Freedom to leverage your professional network and achieve tangible outcomes.
- A collaborative, innovative culture that values integrity and customer success.
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