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GoTyme Bank Linkedin · Posted 1mo ago

Relationship Manager

Manila, National Capital Region (Metro Manila), Philippines

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About SAVii

SAVii is the leading financial wellness platform in the Philippines, dedicated to revolutionizing the employee benefits landscape. Founded in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health.

Important Note for Applicants:

SAVii was recently acquired by GoTyme Bank, the country's fastest-growing digital bank. While this position is hosted on the GoTyme Bank career page, you are applying specifically for a role within the SAVii organization. This partnership allows us to leverage GoTyme's banking infrastructure to further our mission of financial inclusion.

Our Culture

At SAVii, we operate under a remote-first philosophy, prioritizing results and employee well-being. We foster a culture of collaboration, respect, and continuous professional growth. Our environment is fast-paced and execution-oriented, designed for individuals who are comfortable challenging the status quo and taking ownership of their contributions.

Your Impact: Key Responsibilities

  • Build and maintain strong relationships with key client stakeholders
  • Identify and qualify upsell and cross-sell opportunities to all targeted client accounts - with a primary focus on upselling to the existing B2B client base.
  • Develop and execute strategic plans to grow and expand SAVii's existing B2B accounts, with a focus on upselling and cross-selling SAVii and Gotyme payroll services.
  • Handle contract renewals to ensure continuity, account retention, and portfolio growth
  • Collaborate with Sales, Marketing, Product and other relevant stakeholders to structure proposals, secure approvals, and close expansion deals.
  • Work closely with Relationship Managers to design and implement strategic account approaches that strengthen client partnerships, drive engagement, and maximize business opportunities
  • Track and forecast account growth pipeline; meet assigned portfolio revenue and uptake targets
  • Monitor client performance, usage trends, and account health to identify expansion opportunities or potential risks.
  • Monitor client satisfaction and proactively address client questions or concerns, risks to retention and account stability.
  • Keep CRM and all relevant tools well-documented and updated with stakeholder maps, engagement records, and opportunity movement.
  • Adhere to company policies, standards and confidentiality protocols in handling client and business information.
  • Perform additional duties as assigned to support overall client success and business growth

Qualifications: Skills & Experience

We are seeking candidates with the following credentials:

  • Strong track record in driving and converting enterprise-level sales opportunities
  • Minimum 1 year of account management or client-facing roles such as project management, implementation, operations management, or product management
  • Experience as a sales executive or client relationship manager would be an advantage
  • Strong people person and an expert in two-way communication (oral and written)
  • Ability to build relationships, influence others, and obtain results through working with others
  • Organized, high-energy, and results-driven, capable of being a leader within the company
  • Superior problem-solving skills, ability to identify issues, root causes, and solutions
  • Able to work with a diverse team
  • Can talk to both top executives of multinational companies and top "old-school" local executives of the local companies

Why Join SAVii?

Joining SAVii means contributing to a platform that directly improves the lives of thousands of employees. We offer a competitive benefits package, flexible work arrangements, and a professional environment that encourages diversity and innovation.

Commitment to Diversity & Inclusion

SAVii is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and believe that a diverse range of perspectives is essential to our success as a fintech leader.

Application Process

If you are a driven professional looking to make a meaningful impact in the financial wellness space, we invite you to apply.

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