Senior Account Manager - Denver Area
Indexed description
Company: American Cementing LLC
Website: https://americancementing.com/
About Us
Our cementing services range from well construction to remediation and ensure wellbore integrity that lasts throughout the life of the well. American Cementing’s services include in-depth laboratory testing, precise blending at the bulk plant and dependable operations at the wellsite.
Benefits
We offer a comprehensive benefits package including:
- Medical, Dental, and Vision coverage
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Employer-paid Life, AD&D, Short-Term and Long-Term Disability
- Voluntary Accident, Critical Illness, Hospital Indemnity, and Dependent Life options
- Employee Assistance Program (EAP)
- 401(k) with employer match (after 90 days)
Key Responsibilities
- Manage and maintain direct client relationships, ensuring customer satisfaction and identifying opportunities to grow cementing services sales.
- Identify and pursue new business opportunities and market segments to support strategic growth objectives.
- Support market analysis initiatives and contribute to the development and execution of marketing strategies.
- Collaborate cross-functionally with operations, supply chain, engineering, and other departments to align service delivery with client expectations and company goals.
- Act as a key liaison between the customer and internal teams to ensure alignment of service quality and technical solutions.
- Perform other duties as assigned to support operational and organizational goals.
- Minimum of 5 years of experience in the oilfield services industry; direct cementing experience strongly preferred.
- Bachelor’s degree in Engineering preferred; equivalent industry experience considered.
- Proven experience with CRM platforms and data modeling tools.
- Demonstrated success in client-facing roles, including business development, sales, or technical service delivery.
- Excellent communication, presentation, and organizational skills.
- Experience delivering technical presentations and leading customer discussions.
- Established relationships with current industry clients a strong plus.
- Self-motivated, capable of working independently without direct supervision.
- Strong attention to detail with the ability to manage multiple priorities.
- Drive revenue growth through new customer acquisition and account expansion.
- Maintain and grow key customer accounts through regular engagement and proactive support.
- Develop and implement account strategies tailored to key and target clients.
- Lead proposal development, pricing strategy, and contract negotiations to maximize profitability.
- Resolve client concerns related to service quality and identify continuous improvement opportunities.
- Conduct regular KPI and performance review meetings with key clients on a monthly or quarterly basis.
- Promote and upsell technologies aligned with client needs and operational value.
- Identify and communicate market trends, customer challenges, and competitive threats.
- Represent American Cementing at industry events, conferences, and client meetings.
- Author technical papers and case studies that demonstrate the value of American Cementing’s solutions and innovations.
- Primarily office-based role with frequent travel to customer sites and field locations.
- Field visits may include exposure to diesel fumes, airborne particles, loud noise, and potential safety hazards; proper PPE will be provided and required.
- Must be available to clients during evenings and weekends when on call, unless on approved time off.
- Must maintain reliable access to email and phone communication at all times.
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