Key Account Coordinator
Indexed description
Time Type
Full time
Remote Type
Job Family Group:
Sales
Job Description Summary
Provides critical administrative and operational support to the Key & Chain Accounts Sales team. This role ensures smooth execution of sales programs, accurate data management, and effective communication between internal teams and key regional and national customer partners (on & off premise). The coordinator will help drive executional excellence across major chain accounts by managing promotional materials, tracking performance, coordinating logistics, and maintaining account-specific reporting.
Job Description
Job Responsibilities:
- Sales Support & Administration
- Assist the Chain Accounts team with customer relationship management and account execution.
- Maintain customer files, promotional calendars, pricing sheets, and product distribution lists.
- Prepare sales presentations, recap decks, and meeting materials for key account reviews.
- Track sales orders, deductions, trade spend, and promotional activities to ensure timely setup, execution, and compliance.
- Manage and communicate chainwide reset schedules for applicable stores and commodities.
- Develop and distribute sales materials and trackers for programs (e.g., ads, charted programs, distribution opportunities, and display programs).
- Monitor EDI planners and ads, and support POS needs such as signage and wine/cocktail lists using BBG Digital Capabilities.
- Conduct safe and responsible interactions with the public while responsibly handling beverage alcohol product
- Reporting & Analytics
- Update weekly and monthly sales reports, tracking volume, promotional effectiveness, and distribution performance.
- Support forecasting by collecting sales inputs and reconciling data with the demand planning team.
- Cross-Functional Coordination
- Collaborate with internal teams (e.g., KAM, NAM, BM, Revenue Management) to ensure flawless execution of account initiatives.
- Coordinate sample requests, POS materials, and product allocations for key customers.
- Supplier & Customer Interface
- Act as a point of contact for assigned accounts, addressing inquiries and resolving order or pricing issues.
- Facilitate communication between suppliers, internal teams, and customers.
- Other duties, as assigned by the jobholder’s supervisor, may also be required.
- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum 2 years’ experience in sales
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and Reporting skills
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
- Experience in the beverage alcohol industry
- While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
- Accountable for meeting own targets and results which impact the department.
- Problems encountered will be defined, repetitive, and routine with a solution readily available.
- Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations.
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