Program Manager

Only W2; no C2C

Responsibilities and duties:

• Proactively drive program execution and associated scope, timeline, and resources with minimal guidance
• Analyze the scope needed to achieve program goals, assess resource requirements, and lead change control
• Develop detailed, cross-team project or program plans that take into account all requirements, constraints, resources, and results associated with defined objectives
• Aggregate, organize, and synthesize program and project information in order to communicate with the extended team and management
• Clearly communicate goals, roles, responsibilities, and desired program outcomes
• Coordinate and run operational, project, and executive check-in meetings
• Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements
• Continually evaluate existing processes and procedures and drive improvements
• Establish credibility with peers and be a driving force for change when needed
• Perform risk management: identify, analyze, respond, and control risks, resolve project-specific issues, and partner concerns in a timely manner
• Deliver clear status communication to project teams, partners, and leadership teams
• Assist Engineering Managers with resource assessment and release planning
• Drive tactical decisions for projects that are under your direct responsibility
• Engage with regional teams for international deployment of capabilities and content

Requirements:

• Bachelor's degree or equivalent experience
• Minimum of 5 years of program/project management experience, preferably with large enterprise web projects
• Hands-on experience with Agile & project management methodologies with confirmed leadership capabilities
• Solid understanding of Web technologies, including web content management systems (specific Experience Manager experience a plus)
• Knowledge and experience with Microsoft Excel, Project, SharePoint, JIRA, and Wiki
• Excellent business partner management and presentation skills

Desired Traits

• Driver – Take charge. Get things done. Proven track record in operating effectively and autonomously
• Organized – A planner who brings order and resolve to a fast-paced environment with matrixed organizations
• Articulate – Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials
• Quality – Attention to detail and a proven track record of successful delivery of complex global projects
• Flexible – Ability to juggle several projects and shift priorities as needed
• Creative – Exhibiting an innovative, forward-thinking approach to problem-solving
• High EQ – Ability to stay calm and collected, focus on solving problems. Strong communication, risk management, and resolution skills. Ability to respectfully facilitate the successful resolution of issues