Account Manager, Retail Foodservice (QSR)
Indexed description
Serving at the intersection of customer strategy, innovation, and execution, this individual will work closely with cross-functional partners across Brand, R&D, Commercialization, Supply Chain, and Finance, while collaborating directly with customer innovation, culinary, and procurement teams. The Account Manager will drive growth by creating scalable, operator-friendly solutions that meet customer needs, strengthen strategic partnerships, and deliver lasting menu integration.
**NOTE: THIS ROLE IS REMOTE**
Ways you will make a difference
- Develop and own strategic relationships with key QSR stakeholders across innovation, culinary, marketing, and procurement teams
- Build and manage a robust pipeline of LTO opportunities designed to convert into permanent menu placements
- Position Ferrara brands as ingredients within QSR platforms (beverages, desserts, bakery, and inclusions), not just as standalone products
- Partner cross-functionally to bring concepts from ideation → commercialization → national rollout
- Lead customer-facing innovation sessions, presenting forward-thinking, insight-led concepts that align with QSR menu trends and operational feasibility
- Translate consumer insights and market trends into compelling, revenue-driving menu solutions
- Develop and execute joint business plans that deliver against both Ferrara and customer growth objectives
- Identify and unlock scalable platforms (e.g., frozen beverages, bakery, LTO “collections”) that drive repeatable growth across multiple QSR partners
- Create and deliver executive-level presentations that clearly articulate the business case, size of prize, and path to scale
- Proactively identify risks and develop contingency plans to ensure successful execution and sustained growth
- Ensure alignment with internal processes, commercialization timelines, and financial targets
- Proven ability to sell ideas and concepts, not just products—translating innovation into executable menu items
- Strong understanding of QSR business models, menu development cycles, and LTO strategies
- High level of analytical rigor with the ability to quantify opportunities (GSV, NSV, distribution, velocity)
- Exceptional influencing skills with the ability to engage and align cross-functional stakeholders internally and externally
- Entrepreneurial mindset with a bias for action and ownership of results
- Ability to navigate complex organizations and penetrate multiple levels of decision-makers
- Strong storytelling capabilities—building compelling, insight-driven narratives that resonate with executive audiences
- Creative problem-solving skills with a focus on scalable, operator-friendly solutions
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Customer-first mindset with a focus on building long-term, value-driven partnerships
- Bachelor’s degree or equivalent experience required
- Minimum of 5+ years of sales or business development experience, preferably within Foodservice or QSR channels
- Experience working with or selling into QSRs, restaurant chains, or foodservice operators strongly preferred
- Demonstrated success in developing and executing LTO programs or innovation-driven initiatives
- Experience working cross-functionally with R&D, marketing, and commercialization teams
- Strong financial acumen with the ability to build and present business cases
- Proficiency in Microsoft Office Suite (Excel, PowerPoint required)
- Willingness to travel as needed to support customer engagement and business growth
Compensation
The salary range for this position is $88,358 to $123,700 annually.
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