Account Manager - Belgium

About the Role

As an Account Manager, you will manage and develop a portfolio of existing mid‑sized enterprise customers. Your focus will be on supporting renewals, identifying relevant upsell and cross‑sell opportunities, and maintaining strong customer relationships through a consultative, customer‑focused approach.

Key Responsibilities

• Manage and develop a defined portfolio of existing mid‑market accounts across the Netherlands and Belgium.
• Support revenue growth through upsell and cross‑sell of AvePoint’s SaaS solutions, aligned to customer needs.
• Manage the full sales cycle from discovery through to close, working in partnership with Sales Engineers and Customer Success teams.
• Maintain strong customer engagement to support retention and renewals.
• Develop account plans aligned with customer business objectives and technology roadmaps.
• Collaborate with internal teams (including Marketing, Product and Support) to deliver consistent value to customers.
• Maintain accurate pipeline, forecasting and account health information using CRM tools.

What You Bring

• 5+ years of B2B sales experience, including at least 3 years in roles involving full‑cycle sales responsibility.
• Experience managing and growing existing customer accounts.
• Familiarity with the Microsoft 365 ecosystem and SaaS‑based solutions.
• Experience using structured sales methodologies such as MEDDIC, Challenger or similar frameworks.
• Professional working proficiency in English and Dutch, both written and spoken.
• Ability to build effective relationships with senior stakeholders and contribute to decision‑making discussions.

How You Work

We are looking for someone who works effectively in a fast‑paced, collaborative environment and demonstrates the following values:

• Customer focus – You prioritise understanding customer needs and delivering relevant solutions.
• Ownership – You take responsibility for your work and follow through on commitments with integrity.
• Curiosity – You are open to learning, adapting and developing your skills as the business evolves.
• Collaboration – You work openly with others, support team goals and contribute to shared success.
• Proactivity – You take initiative, remain resilient, and work consistently towards agreed objectives

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

#LI-SB1

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.