Key Account Representative

The Opportunity

Mattel ANZ are seeking a Key Account Representative to join our Sales team! This role plays an important part in managing a key retail portfolio, driving sales performance and delivering strong commercial outcomes across Mattel’s iconic portfolio of brands.

This is an exciting opportunity for a commercially minded sales professional who enjoys building strong customer relationships, analysing performance trends, and identifying opportunities to grow market share. You’ll work cross-functionally with internal teams and retail partners to execute business plans, optimise promotional performance, and deliver results in a fast-paced environment.

This role is on a 12 month contract for a parental leave backfill.

As a Key Account Representative you will be responsible for:

• Managing a key customer to achieve sales, profit, inventory, and market share targets.
• Developing and executing sales and promotional plans in collaboration with Marketing, Finance, Customer Marketing, and Operations teams.
• Managing trade spend and co-op advertising budgets to maximise commercial outcomes.
• Monitoring sales performance, analysing trends, and identifying opportunities and risks across the category.
• Maintaining forecasting models and aligning retailer forecasts with Mattel systems and inventory planning processes.
• Supporting category range reviews and presenting recommendations to retail buyers.
• Partnering closely with customers to build strong, ongoing business relationships.
• Collaborating with Supply Chain and Operations teams to support efficient stock flow and speed to market execution.
• Participating in business planning discussions and contributing insights on product performance, pricing, distribution, and promotional effectiveness.
• Monitoring competitor and industry activity to support strategic decision making and incremental business growth.

Experience, knowledge and skills we think the right candidate will hold:

• Tertiary qualifications in commerce, business, marketing, or a related discipline are advantageous.
• 3+ years’ experience in sales, account management, or customer-facing commercial roles, ideally within FMCG, consumer goods, or retail environments.
• Strong commercial, analytical, and financial acumen.
• Excellent planning, organisational, and forecasting skills with strong attention to detail.
• Advanced Excel and reporting capability with confidence analysing sales performance data.
• Strong communication, presentation, negotiation, and stakeholder management skills.
• Proactive, adaptable, and solutions-focused, with the ability to manage multiple priorities and deliver results.

About Us

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play.

At Mattel we are at our best when every member of our team feels respected, included, and heard. We are committed to facilitating a diverse and inclusive workplace that values and shares an infinite range of ideas and voices that evolve and broaden our perspectives.

We also aim to create a family-friendly workplace that makes it possible for our team to more easily balance family life and their work at Mattel. This culture has been recognised by our team and Mattel ANZ have been certified as a Great Place to Work company!

Does this sound like you? Are you excited in the opportunity to work with iconic brands and drive commercial success? If so apply now!