Trainer II (Onsite | ANE,Makati | ASAP) Night Shift

SALES TRAINER

We are looking for a Sales Trainer to join our team. Today.

We are Concentrix (formerly ServiceSource International PH). We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to a sales manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future

JOB REQUIREMENT:

• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
• Minimum of 3 years of experience in a sales training or coaching role, preferably within a technology or SaaS environment.
• Experience in Sales Navigator
• Proven success in a sales role, ideally as an Account Executive, Customer Success, Customer Acquisition, and/or Sales Development Representative, etc.
• Exceptional communication and presentation skills, with the ability to connect with diverse audiences and convey complex concepts clearly and effectively
• Analytical mindset with the ability to translate sales data into actionable insights for coaching and improvement
• Strong interpersonal skills and a collaborative approach to working with cross-functional teams
• Proficiency in using CRM and features for sales purposes is a plus
• Professional certifications in sales training or coaching (e.g., Certified Professional Sales Coach) are advantageous.

JOB DESCRIPTION:

• Develop and deliver comprehensive training programs tailored to the needs of the team, focusing on advanced sales techniques, consultative selling, and leveraging the power of the platform
• Facilitate engaging and interactive training sessions, both in-person and virtually, to ensure continuous learning and skill enhancement for Sales Development Representatives (SDRs), Account Managers, Customer Success Managers, Renewals Representatives, and Account Executives (AEs)
• Provide personalized coaching and actionable feedback to operations to drive individual growth, enhance performance, and maximize sales effectiveness
• Analyze sales performance metrics and data to identify areas for improvement, develop targeted coaching plans, and track progress over time
• Collaborate with sales leadership and cross-functional teams to refine sales strategies, processes, and alignment with best practices
• Contribute to the creation and evolution of training materials, resources, and playbooks to ensure content remains relevant and impactful
• Participate in the onboarding process for new hires, ensuring seamless integration into the sales team
• Stay informed about industry trends and competitor strategies to inform training content and approach
• Champion a culture of continuous learning and development within the sales organization
• Report on the effectiveness and impact of coaching and training initiatives during business reviews
• Lead and report on quality initiatives and identify upskilling areas of the team