Rippling
Himalayas · Posted 1mo ago
Customer Support Specialist, IT-Apps
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Indexed description
Rippling is a company that provides HR, IT, and Finance solutions to businesses. They are seeking a Customer Support Specialist to join their team. The role will involve troubleshooting and resolving authentication and authorization issues across SSO providers, supporting customers with identity integrations, and reviewing system logs to identify misconfigurations.
Requirements
- Troubleshoot and resolve authentication and authorization issues
- Support customers with identity integrations
- Review system logs to identify misconfigurations
- Strong problem-solving mindset
- Familiarity with common identity providers
- Understanding of SSO concepts
- Working knowledge of APIs
- Time management skills
- Flexibility with changing job duties
- Organizational skills
- Excellent communication skills
Benefits
- Competitive salary
- Benefits
- Equity
Originally posted on Himalayas
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