Account Manager

The Account Manager (AM) assists the Account Lead in ensuring effective client business management operations.

Client Management:

• Manage all agency efforts on behalf of the client and coordinate the development of all agency’s recommendations to the client
• Understand client’s business structure, revenue structure, organization structure, culture, vision, mission, working process, financial process, professional practice, and KPI
• Professionally and accurately update clients with reports, reviews, and correspondence on all decisions made and agreements

Brand Champion:

• Be an expert in the responsible brand, category, and market
• Precise and update on any relevant research findings or data tracking of the brand

Project Owner:

• Collaborate with a project manager in managing the working timetable, working team, and budget
• Preparing the brief and relevant useful information for the team
• Contribute to the working team as a brand and category expert with insightful target’s information
• Prepare and arrange the selling presentation to the client
• Successfully sell the cost estimate to the client prior to any production work
• Ensure advertising materials to be delivered to media according to a media schedule
• Take full responsibility in leading and accomplishing simple project
• Manage the workflow and anticipate any problem that may occur in the process with prepared effective solutions

Qualifications:

• Creatively driven and always keen to explore new routes to market
• Excellent understanding of agency/creative/production processes
• Knowledge regarding digital term and metrix
• Experience as an Account Manager or a Senior Account Executive with at least 5 years of agency experience
• Experience in managing financials across multiple projects
• A natural leader with effective management and delegation skills
• Highly effective written and verbal communication skills
• Pro-active and organized, with particular attention to detail
• Excellent influencing and negotiation skills
• Confident and self-motivated
• Maturity in relating and interacting with people at all levels