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Topa Group, Inc. Linkedin · Posted 1mo ago

Low Voltage Account Manager

Madison, Wisconsin, United States

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Indexed description

The Role

As a Low Voltage Account Manager, you will be responsible for managing and growing a portfolio of commercial accounts, developing new business opportunities, and serving as the primary point of contact for customers throughout the sales and project lifecycle.

This role blends technical knowledge, consultative sales, and customer relationship management.

Key Responsibilities

  • Manage and grow assigned accounts for fire alarm, access control, CCTV, intrusion, and other low-voltage systems
  • Develop new business through networking, referrals, and proactive outreach
  • Meet with customers to assess needs, review system requirements, and propose solutions
  • Prepare and present proposals, quotes, and service agreements
  • Coordinate with engineering, operations, and installation teams to ensure successful project execution
  • Maintain strong knowledge of NFPA codes, local AHJ requirements, and industry standards
  • Track opportunities, pipeline, and customer activity using CRM tools
  • Build long-term customer relationships through excellent service and follow-up

Qualifications

  • 2+ years of experience in low voltage sales, account management, or project management
  • Working knowledge of fire alarm and/or security systems (NICET certification a plus)
  • Strong understanding of commercial construction and service environments
  • Excellent communication, presentation, and negotiation skills
  • Self-motivated with the ability to manage multiple accounts and priorities
  • Proficient with CRM software and Microsoft Office
  • Valid driver’s license and ability to travel locally

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