Strategic Account Manager

Strategic Account Manager

Location: Home-based with UK-wide travel

Contract: Permanent

We are looking for a commercially minded and relationship-driven Strategic Account Manager to join a growing team within a dynamic healthcare environment.

This customer-facing role focuses on building long-term strategic partnerships, supporting customer retention, identifying growth opportunities, and ensuring customers gain clear value from the relationship. You’ll work closely with executive, clinical, and operational stakeholders while collaborating across internal teams to deliver successful outcomes.

Key Responsibilities

• Build and manage long-term customer relationships at all levels, including senior stakeholders
• Develop and deliver strategic account plans
• Identify opportunities for growth within existing accounts
• Work collaboratively to develop customer-focused solutions
• Maintain oversight of service performance and continuous improvement opportunities

About You

You will have:

• Significant experience in strategic account management or business development (typically 7+ years)
• A strong track record of managing and growing key accounts
• Excellent stakeholder engagement and influencing skills
• Commercial awareness and strategic thinking capability
• Experience working within complex or regulated environments
• Willingness to travel nationally (up to 50%)
• UK Driving License

Desirable

• Healthcare sector experience
• Experience working with clinical teams or healthcare services
• Knowledge of healthcare procurement or managed service environments

This is an exciting opportunity to join a developing function and play a key role in shaping long-term customer partnerships and business growth. Apply with an up to date version of your CV for immediate consideration.