Associate, Merchant PMO

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Grab Food team is a dynamic group focused on delivering the best food delivery experience for our users. We work with restaurants, delivery partners, and customers to ensure that everyone has a seamless experience.

Get to Know the Role

We are seeking a proactive and dynamic Merchant PMO Associate focused on merchant growth programs—managing and executing growth initiatives across the merchant lifecycle to drive education/adoption and measurable performance outcomes. You will collaborate with Grab regional/country stakeholders and front-line execution teams to deliver programs with clarity, speed, and measurable results.

The Critical Tasks You Will Perform

• Manage and execute merchant growth programs; turn strategy into operating plans and execution rhythms.
• Oversee program roll-out and execution discipline across education/enablement and related GTM activities.
• Support merchant commercial planning with inputs on growth levers, monetization frameworks, and solution design alignment.
• Own analytics & tracking for program insights (dashboards, documentation, query optimization).
• Unblock cross-functional execution; align milestones/guardrails and escalate risks early; continuously improve program operations.

Qualifications

What Essential Skills You Will Need

• Education: Bachelor's degree in Business, Economics or related field
• Minimum of 3 years of experience in management consulting, eCommerce, tech, or B2B/Digital Marketing roles.
• Experience managing complex, cross-functional projects and working with diverse stakeholders across business, product, and operations.
• Advanced English with the ability to engage both technical and business audiences across levels and functions.
• Proficiency in SQL and data analysis (e.g. Excel, PowerBI or similar), with the ability to turn complex data into clear insights, and action plans is a plus.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.