Senior Business Operations

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

To Be Added

We’re looking for a Senior Business Operations Manager to help scale how the organization plans, executes, and measures success. In this role, you’ll partner closely with Product, Engineering, and senior leaders to bring structure to complex work, improve operating rhythms, and ensure leaders have the clarity they need to make great decisions.

This is a hands‑on, high‑impact role for someone who thrives in ambiguity, values leverage over busywork, and enjoys making organizations work better.

What You’ll Do

Drive Execution & Alignment

• Lead cross‑functional initiatives that span Product, Engineering, and other business teams.
• Identify risks, dependencies, and trade‑offs early and drive resolution through influence and collaboration.
• Ensure work is well‑structured, prioritised, and progressing with clear ownership and accountability.

Build & Run Operating Mechanisms

• Own and operate planning, intake, execution, and review cadences within your scope.
• Improve existing processes to reduce friction, increase clarity, and improve delivery reliability.
• Balance rigour with speed—creating processes that help teams move faster, not slower.

Enable Leadership Decision‑Making

• Create clear, concise, decision‑ready reporting on progress, risks, and outcomes.
• Distil complex information into executive‑level narratives that highlight what matters most.
• Proactively surface issues with context and recommended next steps.

Metrics, Insights & Continuous Improvement

• Define and track meaningful operational and business metrics aligned to strategic goals.
• Translate data into insights that drive action and improvement.
• Identify opportunities to improve how the organisation operates and help implement changes end‑to‑end.

The base salary for this role is CAD $80,000 – $90,000 per year. Total compensation will be determined based on experience and qualifications

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.