Sr. Account Manager

ABOUT THE ROLE

We are looking for a sharp, client-focused Senior Account Manager to serve as the primary bridge between our agency and our brand partners. This is a high-ownership role that combines strategic thinking, meticulous project management, and strong relationship-building, ensuring that every brand we serve feels heard, understood, and well-served.

You will be embedded at the brand office four days a week, building deep partnerships and institutional knowledge, and spend one dedicated day each week meeting directly with NCR-based brands to strengthen those relationships on the ground.

WORK EXPERIENCE

3 - 5 years

WORK SCHEDULE

• 4 days/week at the brand office embedded with client teams
• 1 day/week in the field meeting with NCR (Delhi & Faridabad) brand partners
• Regular travel to Faridabad and Delhi is a core part of this role

KEY RESPONSIBILITIES

Client Relationship Management

• Act as the primary point of contact and strategic bridge between the agency and assigned brand clients
• Build and maintain strong, long-term client relationships based on trust, transparency, and results
• Understand each brand's business objectives, market positioning, and communication goals
• Conduct weekly on-site meetings and regular check-ins to ensure alignment and satisfaction

Task & Project Management

• Own the end-to-end project lifecycle from brief to delivery across multiple brand accounts
• Create, maintain, and track detailed project timelines, ensuring all internal teams meet deadlines
• Coordinate between creative, strategy, production, and media teams to ensure seamless execution
• Proactively flag risks, manage escalations, and ensure zero surprises for clients

Strategy & Planning

• Collaborate with brand teams on campaign strategy, annual planning, and go-to-market briefs
• Prepare and present proposals, campaign plans, and performance reviews to clients
• Identify upsell and growth opportunities within existing accounts
• Stay up to date on industry trends, competitors, and market shifts relevant to client categories

Must-Have

• Minimum 4 years of experience in an advertising agency or brand management role
• Proven track record of managing multiple brand accounts simultaneously
• Strong grasp of integrated campaigns, creative, digital, OOH, events, or media
• Excellent verbal and written communication skills in English and Hindi
• Comfortable with frequent travel across Faridabad and Delhi/NCR

Good to Have

• Experience working with consumer or FMCG brands in the NCR market
• Familiarity with project management tools (Asana, Monday, Notion, or similar)
• Strong presentation skills confident in boardroom settings

WHAT YOU'LL GET

• A front-row seat to multi-brand strategy across diverse categories
• High ownership and visibility from day one
• Collaborative, fast-moving team culture
• Competitive compensation commensurate with experience