Key Account Manager Marketplace - Existing Accounts
Indexed description
We're transforming into the leading global habitat platform and our Marketplace is key to that mission. Launched just 4 years ago, it’s already a top-10 e-commerce player in several markets, powered by 130+ experts across 7 countries.
🌟 What We Offer
- A dynamic, international work environment recognized by Forbes as one of the best places to work.
- Tailor-made training programs, including a Marketplace Bootcamp and Store Discovery training, to support your professional growth.
- A culture that encourages initiative, innovation, and active participation in our digital & omnichannel transformation.
- The opportunity to build and manage your own portfolio of vendor partners joining our Marketplace.
- Hybrid working model.
- National and international team-building activities that strengthen team connection and collaboration.
- Manage and grow a portfolio of top sellers, driving performance through key marketplace levers (promotions, visibility, ads, inventory, etc.).
- Provide strategic guidance to help clients reach their business objectives and maximize sales.
- Analyze performance data (sales, traffic, conversions) to identify growth opportunities.
- Work closely with Marketing, Operations, and Customer Support to improve account performance.
- Build long-term, trust-based relationships that ensure high client satisfaction and retention.
- Implement visibility, optimization, and advertising strategies to enhance seller results.
- Prepare performance reports with insights, recommendations, and action plans.
- At least 5 years of experience in e-commerce or marketplaces.
- Strong commercial, analytical, interpersonal, and relational skills.
- Highly organized, results-driven, and proactive with strong ownership.
- High English level and fluency in Spanish (spoken and written).
- Bachelor’s or Master’s degree in Business, Engineering, or related field.
- Product knowlegde is higly valued.
If you're ready to make an impact and grow in a leading omnichannel retail group, we would love to hear from you!
Please apply with your CV in English so we can better evaluate your profile.
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