Key Account Manager

Key Account Manager

Description

• We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients.
• The person will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.
• will be apt to build strong relationships with strategic customers and will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
• The goal is to contribute to sustaining and growing our business to achieve long-term success.

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

• Proven experience as a key account manager
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation.