IT Senior Strategic Account Manager / Senior Sales Leader - Manufacturing and Retail / CPG

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Strategic Account Manager / Senior Sales Leader, you will be responsible for developing and expanding long-term relationships with strategic enterprise accounts, primarily within Manufacturing and Retail / CPG.

This role requires strong executive-level engagement, deep understanding of business and technology solutions, and the ability to translate customer challenges into compelling digital and Business Application-driven value propositions. You will work closely with internal pre-sales, delivery, regional, and global teams to drive revenue growth, pipeline development, and customer satisfaction.

Key Responsibilities:

• Strategic Account & Revenue Growth
• Own and grow assigned strategic accounts, meeting or exceeding target contract value and contracted GP targets
• Build and execute account strategies to expand wallet share across NTT DATA’s solution portfolio
• Develop and manage a strong sales pipeline using structured sales methodologies and CRM tools (Salesforce) with descipline
• Minimize client churn while maximizing customer retention and long-term value
• Executive Engagement & Value Selling
• Engage with key decision-makers in LoB at customer organizations
• Understand customers’ business objectives and challenges, converting them into actionable digital solutions
• Present clear and compelling value propositions and business cases, including joint proposals with key partners
• Solution & Partner Collaboration
• Work closely with Pre-Sales, Delivery, Regional, and Global teams to ensure end-to-end solution alignment
• Collaborate with key partners in Vietnam and Global to build joint opportunities
• Foster a strong internal “one-team” culture to deliver consistent and high-quality customer outcomes
• Market & Industry Leadership
• Monitor industry trends, technologies, and competitive landscape
• Conduct market and customer research to identify opportunities and risks
• Represent NTT DATA at industry events, conferences, CxO roundtables, and customer seminars
• Sales Leadership
• Lead and guide sales activities, including hunting new clients when required
• Coach and support sales team members to achieve KPIs and short- to mid-term goals
• Influence stakeholders without direct authority and drive alignment around shared objectives

• Strong sales and business acumen with proven success in enterprise IT or consulting sales
• 10+ years in the same position and extensive experience managing strategic accounts and complex B2B sales cycles
• Background in Manufacturing, Retail, or CPG industries
• Experience engaging with customers’ Line of Business or IT organizations at a senior level, or experience in managing business in Manufacturing, Retail, or CPG industries, or Management experience of whole IT system in Manufacturing, Retail, or CPG industries
• Solid knowledge and sales experience in ERP solutions (SAP, D365, Odoo, FAST, Bravo, or similar)
• Proven experience leading sales teams and driving KPI achievement
• Strong ability to work independently while collaborating across global, cross-functional teams
• Proficiency with CRM systems (Salesforce or equivalent)
• Bachelor’s degree in Business, Sales, Technology, or a related field

• Competitive salary based on agreement.
• Full social insurance coverage based on salary.
• Probation with 100% salary.
• Attractive commission scheme and regular salary reviews.
• Training sponsorship for professional courses and certification exams.
• Comprehensive healthcare coverage for staff and their families.
• Regular health check-ups.
• 15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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