Account Executive, SMB
Indexed description
About The Role
As an Account Executive, you'll be responsible for acquiring our new SMB restaurant partners for DoorDash. You'll own the full sales cycle: from prospecting and outreach to pitching, negotiating, and signing, building a strong pipeline of high-quality merchants that fuel marketplace growth.
Working cross-functionally with Marketing, Operations, Customer Success and Strategy teams, you'll leverage market insights and competitive intelligence to win in your territory and convert top prospects.
Please note: this is a highly field-based role requiring regional and interstate travel (including overnight travel and occasional week-long trips). Candidates must hold a valid full driver’s licence and be comfortable with travel requirements that may vary based on business priorities and market needs.
You're Excited About This Opportunity Because You Will…
- Hunt and close new restaurant partners: pitch and sign SMB restaurants from iconic local favourites to exciting up-and-coming venues
- Own your patch: develop and execute a strategic acquisition plan that prioritises high-value prospects and closes selection gaps in key markets
- Use data to win: leverage market intelligence, competitive insights, and platform data to build compelling pitches and prioritise outreach
- Navigate objections and negotiate commercially: tailor proposals that demonstrate clear value, handle competitive pushback, and close deals that set partners up for long-term success
- Collaborate cross-functionally with Marketing, Operations, and Post-Sales teams to ensure a seamless merchant onboarding experience and strong speed to first order
- Be a market expert: stay across competitor activity, local dining trends, and merchant sentiment to inform your approach and feed insights back to the wider business
- Lift the team by sharing winning tactics, pipeline best practices, and helping those around you succeed
- 4+ years of experience in B2B sales, business development, or new business acquisition
- Proven track record of meeting or exceeding sales targets and closing new business
- Strong prospecting and pipeline management skills with a hunter mentality
- Commercial acumen with the ability to craft compelling value propositions and negotiate effectively
- Clear, confident communicator — equally persuasive on the phone, over email, and in person
- Thrive in high-growth, high-pace environments; competitive, adaptable, and solutions-focused
- A genuine team player — collaborative by nature and committed to helping others win
- Hold a valid full driver’s licence
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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