External Account Manager/ Sales Account Manager, Beauty & Care
Indexed description
- Proactively identify and pursue for new business opportunities by understanding customers’ pain, diligently record all sales activities (face to face visit, phone calls), market potential, and projects pipeline into the Sales Force.
- Technical selling by providing effective solution for beauty & care formulation development to create impactful projects to the business.
- Working closely with customer by troubleshooting and resolving any issues arise during formulation development or manufacturing.
- Supporting technical inquiries by providing solution to accelerate the business developments.
- Work as team player to provide technical solutions to key customers within the country.
- Work with value added service team to bring solutions to support business development.
- Conduct regular business reviews with key customer to assess their needs, address concerns and provide solutions that meet their objectives
- Collaborate with cross-functional teams, such as industry market management, value added service team, customer service to ensure seamless delivery of products/services to achieve excellent customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
- Manage contract negotiations, contract renewals, and pricing for his/her account.
- Collaborate with suppliers to provide feedback and insights from customers, contributing to the development of new products/services.
- Plans out customer visit independently. Monitors, updates, and submits report of competitors and keeps records in Sales Force of existing and prospective customers.
- Submit accurate forecasts and forecast updates as requested on a timely basis, managing effective pricing strategies to include, but not limited to: Contracts, Pricing Agreements, Renewals, negotiations, and implementations
- Support the team with other responsibilities as required.
Brenntag TA Team
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