Key Account Manager

About Werfen

WERFEN is a global leader in specialized diagnostics in the fields of hemostasis, acute care, autoimmunity, transfusion, and transplant. Our core business revolves around the research and development, manufacturing, and distribution of diagnostic innovative systems for hospitals and clinical laboratories, for the improvement of patient care.

We are a family-owned company founded in 1966 in Barcelona, Spain.

🌎 We have a direct presence in over 30 countries and distribute our products in more than 100 countries worldwide.

🩵Our Purpose: We contribute to the advancement of patient care around the world through innovative specialized diagnostics. The Patient is always at the center of our strategies, decisions, and everything we do.

🧬Our DNA: We are passionate about our work. Everything we do, we do in service to the healthcare community.

🏢 +7,000 collaborators are part of our family.

JOIN US AND LET US CONTINUE GROWING TOGETHER!

Job Summary

The Key Account Manager creates and develops sales opportuinites in the territory by promoting all products available in our division portfolio.

This position requires developing strong relationships with customers and good communication with all areas while simultaneously following the marketing actions provided by headquarters for the actual portfolio.

Responsible for identifying and managing the relationship between the Key Decision Makers (in hospitals, private laboratories, region & health administrations) and the Company.

Key Accountabilities

• Responsible for sales in the territory (Hungary + part of Budapest)
• Focuses the actions on Value Selling
• Maintains the assigned budget
• Provides a sales forecast at each Sales Meeting; must be able to give an in-depth review of each account on the presented forecast.
• Promotes and sells to customers Werfen´s full portfolio
• Ensures that new accounts place a standing order as soon as possible and that Werfen products are used to the maximum extent
• Prepares visits to customers and coordinates with headquarter any support needed
• Manages the relationship between the company and the KDM, KOL
• Applies the business strategy defined for each business line
• Provides technical training to customers showing how to use our products
• Ensures familiarity with our Quality System and following relevant procedures
• Gives presentations to customers
• Understands advantages and disadvantages of Werfen´s portfolio to better position ourselves against competitors
• Articulates the Company’s resources (scientific manager, technical support) for specific projects and problem resolution
• Maintains regular communications with our staff on any problem or advantage related to our portfolio or related to our competitors
• In conjunction with the Scientific Manager ensures that new systems are installed efficiently and brought into routine use as quickly as possible
• Provides regular information related to open and future possibilities (those to be closed within 12 months)
• Resolves conflicts/problems that arise with customers
• Maintains a great network of valuable customers
• Ensures compliance with Werfen Code of Ethics

Networking/Key relationships

• service
• logistic
• finance

Minimum Knowledge & Experience required for the position:

• Education: BA or BS in Biology, Biotechnology, Biomedical Engineering, Medicine or Pharmacy.
• Experience: Previous sales experience
• Previous work experience in medical devices business is valued (in the same clinical area and same commercial area would be a plus)
• Demonstrated experience and a track record of success in sales of medical devices products

Additional Skills/Knowledge:

• Knowledge of main areas of business
• Language: Hungarian (C1/C2), English (B2/C1)

Skills & Capabilities:

The ideal candidate for this position will exhibit the following core competencies:

• Knowledge of medical devices market
• Good knowledge of Werfen products
• Good clinical performance understanding
• Organizational skills
• Proactivity
• Energy
• Motivation
• Business acumen
• Good communication skills

Travel requirements:

• Travel requirements: Up to 80% of time.

If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV. Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.