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Atlas Roofing Corporation Linkedin · Posted 3mo ago

Account Executive

Arlington, Texas, United States

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Indexed description

Atlas Molded Products is seeking a Customer Service Specialist for the Arlington, TX Facility.

Customer Service Specialist Primary Responsibilities

  • Responsible for managing customer orders, sample requests and all customer communication.
  • Monitor email and phones for customer purchase orders and requests.
  • Responsible for confirming product, pricing and delivery dates to customer in timely manner.
  • Plant contact for customers with inquiries and special requests.
  • Manages complaints and other customer issues effectively.
  • Responsible for order management system.
  • Responsible for entering all customer orders and new item upload requests into PeopleSoft ERP System.
  • Maintains order logs for plant as needed.

Customer Service Specialist Experience

  • Minimum of 1 year in customer service experience.
  • Preferred experience in a manufacturing environment.

Customer Service Specialist Knowledge, Skills & Abilities

  • Must be fluent in English language; including reading, writing and verbal.
  • Must be fluent in Microsoft Word and Excel.
  • Experience with ERP System and Microsoft Outlook is preferred.

Customer Operations Specialist Education, Licenses & Certifications

  • High school diploma or general education degree (GED) preferred.
  • College degree preferred.

Customer Operations Specialist Additional Information

  • The duties of this job may vary slightly across divisions and locations. This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job.
  • To perform this job successfully an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Please note this position is onsite.

Total Compensation

  • Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Medical & Dependent Care Spending Accounts.

Atlas Roofing Corporation is an Equal Employment Opportunity Employer.

No calls or agencies please.

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