Flooring Sales Account Manager

COMPANY OVERVIEW

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

Job Summary

The Flooring Sales Account Manager plays a critical role in driving revenue growth by building and maintaining relationships with multifamily property managers and apartment communities. This position works closely with customers and internal operations teams to ensure accurate project scoping, timely bids, and successful project execution. Success in this role means strong client partnerships are established, bids are delivered accurately and on time, and projects are completed with a high level of customer satisfaction. This role is ideal for a motivated sales professional who thrives in a relationship-driven, fast-paced environment.

Essential Duties And Responsibilities

• Develop and maintain strong relationships with property managers and apartment communities to drive new and repeat business.
• Ensure accurate project measurements and provide timely, competitive bids using company tools and systems.
• Deliver consistent, high-quality customer service through proactive communication and follow-through on all accounts.
• Represent the company at industry events and networking opportunities to build brand presence and generate new business leads.
• Manage contracts, job orders, and account collections to ensure accuracy, completeness, and timely processing.
• Coordinate with internal teams to support project execution and ensure materials, scheduling, and installations align with customer expectations.
• Monitor account activity and identify opportunities to grow existing relationships and expand service offerings.
• Maintain accurate records of customer interactions, bids, and sales activity within company systems.
• Other duties as assigned.

EDUCATION, EXPERIENCE & QUALIFICATIONS

Required Qualifications

• Minimum of 1 year of outside sales experience.
• Strong communication and relationship-building skills.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple accounts and priorities in a fast-paced environment.
• Reliable transportation for local travel.
• Must be legally authorized to work in the United States.

• Experience in multifamily housing, flooring, or construction-related industries.
• Familiarity with Measure Square or similar estimating tools.
• Proven track record of meeting or exceeding sales targets.

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Stationary Position: Ability to remain in a stationary position (sitting or standing) for extended periods throughout the workday.
• Mobility: Frequently required to move between office locations, customer sites, and job locations as needed.
• Lifting/Carrying: Occasionally lifts and/or moves items weighing up to 10 pounds.
• Positioning: May be required to bend, stoop, kneel, or crouch when measuring or assessing job sites.
• Manual Dexterity: Frequently operates a computer and other office equipment.
• Communication: Ability to effectively communicate and exchange accurate information with customers and internal teams.

The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

• Office/Design Center: Professional, climate-controlled office environment with moderate noise levels.
• Job Site/Field: Regular travel to customer locations and job sites with exposure to active environments and varying conditions.
• Operational Demands: Role may require meeting deadlines and managing multiple priorities in a fast-paced environment.
• Safety: Requires adherence to all company safety policies and procedures, including the use of appropriate Personal Protective Equipment (PPE).

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [email protected]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.