Relationship Manager - Fund Services

A leading European fund servicing group is seeking a senior relationship professional to manage and grow a portfolio of global institutional clients.

This is a strategic, commercially focused role responsible for protecting, maintaining and expanding revenue across a multi-jurisdictional client base. You will operate as the senior global contact for assigned clients, building long-term trusted partnerships and aligning internal capabilities to client ambitions.

This role suits an experienced asset servicing professional with strong commercial instincts, C-suite presence, and a track record of growing client wallets within complex institutional environments.

Key Responsibilities

• Act as senior global relationship lead for an assigned portfolio of institutional clients
• Develop and maintain trusted, long-term partnerships at executive level
• Protect and grow revenue across your portfolio
• Build and maintain a strong network of strategic contacts within client organisations
• Develop and execute structured global strategic account plans, including:
• Stakeholder mapping and influence analysis
• Retention and growth strategy
• Competitive landscape assessment
• Lead global strategic committee meetings between client senior management and internal executive stakeholders
• Represent the organisation at senior industry events and conferences
• Partner closely with product, operational, IT and support teams to deliver client-aligned solutions
• Lead commercial negotiations and contract discussions (in collaboration with legal teams)
• Ensure full KYC and compliance oversight for assigned clients
• Oversee smooth onboarding of new mandates in partnership with implementation teams
• Maintain accurate and up-to-date CRM records

Skills & Experience

• 5-10+ years’ experience within fund servicing
• Proven experience managing global or multi-jurisdictional institutional clients
• Strong understanding of products, market structure and regulatory landscape
• Demonstrated success in revenue retention and growth
• Experience creating and executing global strategic account plans
• Strong commercial negotiation experience
• Comfortable operating at C-suite level
• Collaborative approach when working with internal stakeholders

Personal Profile

• Commercially minded and client focused
• Calm, credible and composed under pressure
• Structured thinker with a delivery-oriented mindset
• Trusted advisor style with strong executive presence
• High judgement and strong stakeholder management capability

Why Consider This Role?

• Senior, high-visibility commercial position
• Genuine ownership of strategic global client relationships
• Opportunity to influence product development and internal strategy
• Strong compensation structure with performance-related bonus
• Flexible working model
• Career progression within a growing international platform

Interested?

If you are currently managing institutional clients within asset servicing and are looking for a broader, more strategic commercial remit, I would welcome a confidential discussion.

Apply directly or contact me privately to explore further.