Account Executive - Existing Accounts | Tier 1 MSP

Growth Account Executive - Managed Services | Sydney or Melbourne | $130,000- 150,000- base commission | Hybrid

Our client is Australia's #1 ranked Managed Service Provider, a scaled, credentialed business trusted by SMB and mid-market organisations to run their technology environments end-to-end. Cloud, cybersecurity, Microsoft Modern Workplace, AI/Copilot — they cover the full stack with genuine delivery capability to back it up.

This is an account management role with development upside. You'll own a portfolio of 25–30 established SMB to lower-enterprise accounts, focusing on retention, renewal, and expansion — with the freedom to hunt opportunistic new logos when the right relationships surface. Multiple capability areas mean genuine whitespace to grow; this isn't defending a static product set.

This is a pure account management role. The new business team handles net-new logos; you own a portfolio of 25–30 established mid-market accounts and focus entirely on retention, renewal, and expansion. Six capability areas means genuine whitespace to grow, this isn't a role where you're defending a static product set.

What you'll be doing

→ Leading QBRs, maintaining account plans, and staying ahead of renewals across your portfolio

→ Hunting expansion across managed services, cloud, Microsoft, cybersecurity, and AI/automation within existing accounts

→ Running commercial negotiations on contract changes, scope, and pricing within defined guardrails

→ Acting as senior escalation point for your customers when issues need resolution

→ Opportunistically pursuing new logo acquisition when warm introductions and referrals emerge

What we're looking for

5–7 years in ICT or MSP account management — up-and-coming talent, not senior veterans. Genuine technical knowledge across at least two of: Managed Services, Cloud, Cybersecurity, or Microsoft. A track record of growing SMB/mid-market accounts in multi-stakeholder environments. Commercially sharp, pipeline-disciplined, and based in Sydney.

Why move

Clean mandate focused on retention and growth, not cold outbound grind. Real expansion angles in AI/Copilot and cyber rather than commoditised services. A structured development pathway: strong performers track toward Account Director level ($175k base) within 24–36 months. Great Place to Work certified, with a genuine investment in culture and team development to match commercial ambition.

$140-155k base + 100k uncapped | Sydney or Melbourne | Hybrid

Interested? Apply below or reach out to the team at Bluebird Recruitment for a confidential conversation.