Senior Account Manager

About the business

Hire A Mover is part of a larger group of businesses including Hire A Box, Hire A Packer, and Hire Self Storage. Operating across Australia for more than 15 years, we provide moving, packing, storage, and contents handling services across both the residential and insurance sectors

.We’re a hands-on and entrepreneurial business with a lean team structure, but a large and growing national footprint across the insurance and restoration sector.

As we continue to grow nationally, we’re looking for a relationship-focused Senior Account Manager/ Senior Project Manager to help strengthen and manage key client relationships across the insurance and restoration industry.

This role is ideal for someone from the insurance repair or restoration industry who enjoys building strong client relationships, solving problems, and taking ownership of outcomes — and is looking for a long-term opportunity to grow within a fast-moving business.

About the role

This is a relationship-focused role where you’ll become a trusted point of contact for insurance and restoration clients, working closely with our Operations team to help ensure projects run smoothly and clients feel supported throughout the process. You’ll manage and strengthen relationships across an established portfolio while also helping identify opportunities to grow accounts over time.

Key responsibilities

• Build and strengthen relationships across a portfolio of insurance and restoration clients;
• Coordinate quoting and bookings while ensuring clients receive a high level of communication and support;
• Act as the key point of contact for clients throughout active projects, ensuring strong communication and quick resolution of issues when required;
• Conduct site visits and attend client meetings as required;
• Work closely with internal Operations teams to help ensure projects run smoothly from start to finish.

Who this role would suit

We’d especially love to hear from people with experience working with:

• Insurance builders
• Restoration companies
• Vendors or suppliers to the insurance building or restoration industries

You might currently be working as a:

• Project Manager or Co-ordinator
• Site Supervisor
• Estimator
• Account Manager
• Business Development Manager

What matter most

• Excellent communication skills and a genuine commitment to client relationships;
• A natural relationship-builder who creates trust and confidence with clients;
• High attention to detail and strong organisational skills;
• An understanding of the insurance and restoration industry and how contents handling fits within the process
• Someone motivated, proactive, and looking to grow within the business

What we offer

• $120,000–$140,000 base salary + bonus structure up to $40,000
• Direct access to the founder and senior leadership team
• A long-term pathway into broader senior management and business development responsibilities
• The opportunity to grow with an established national business
• A supportive and fast-paced team environment

Apply now

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Ready to join our team? Start by clicking the link below

https://app.testgorilla.com/s/3m5il6e9