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Semperis Himalayas · Posted 13d ago

Product Support Engineer, Team Lead

USD Full time Remote

Developer Mid level Product Support Engineer Lead Technical Support Engineer
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Indexed description

Product Support Engineer, Team Lead at Semperis. Lead a team of Product Support Engineers, manage customer escalations, and provide expert-level product support.

Requirements

  • 4+ years of experience in product support with leadership responsibilities
  • Deep understanding of Semperis products and technologies
  • Strong experience with Active Directory, O365, and related identity and access management systems
  • Proficiency with DNS, networking, and security protocols
  • Expertise in PowerShell and scripting for automation and troubleshooting
  • Strong verbal and written communication skills, with the ability to explain technical issues to various stakeholders

Benefits

  • 401k Matching
  • Generous Paid Time Off
  • Retirement Plan
  • Relocation Assistance
  • Tuition Reimbursement

Originally posted on Himalayas

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