Senior Account Manager

Description

This is a senior, commercially focused account management role, designed for an experienced sales professional who thrives on hitting targets, building pipeline, and expanding complex accounts. You will act as a trusted partner to senior client stakeholders, combining structured, consultative selling with pace, persistence, and clear commercial ownership.

You will be accountable for renewals, expansion revenue, and long‑term account growth, with the autonomy to run your portfolio like a business and with the support of strong data, product, and client success teams.

Role Focus

As a Senior Account Manager, You Will

• Own a defined portfolio with clear responsibility for revenue, retention, and expansion
• Build and execute structured account plans that support multi‑year client growth
• Proactively identify, qualify, and convert upsell and cross‑sell opportunities across Maplecroft’s data, platform, and advisory solutions
• Lead client relationships, engaging stakeholders from all levels up to C‑suite
• Operate with urgency, discipline, and accountability, maintaining a strong pipeline and accurate forecasts
• Represent Maplecroft confidently in executive meetings, client offices, and industry forums

Commercial & Revenue Ownership

• Deliver against individual revenue and growth targets across renewals and expansion
• Build and maintain a healthy pipeline, with accurate forecasting and activity tracking in Salesforce
• Identify whitespace within accounts and translate client challenges into scalable commercial solutions
• Play an active role in evolving how we work and engage clients, contributing to innovative solutions and product development as the business scales

• Develop and maintain account strategies and growth plans aligned to client priorities
• Manage complex buying environments involving multiple stakeholders and long sales cycles
• Strengthen relationships at senior and executive level to support long‑term partnerships

• Lead structured discovery and value‑based sales conversations
• Position Maplecroft as a strategic partner rather than a reactive service provider
• Support adoption and value realisation in partnership with Client Success, while retaining commercial ownership

• Orchestrate internal teams (Sales, Client Success, Consulting, Product, Data) to deliver high‑impact outcomes
• Monitor market activity and global trends, sharing insights to inform sales and product strategy
• Champion and participate in team-wide cross‑sell initiatives and contribute to continuous improvement in our commercial approach

• Consistent achievement (or overachievement) of revenue and portfolio growth targets
• Expansion of client relationships across multiple products, regions, or use cases
• Strong executive relationships and clearly articulated multi‑year account plans
• High‑quality pipeline management with reliable forecasting

• Proven success managing and growing complex B2B accounts in SaaS, data, or insight‑led businesses
• Demonstrated ability to drive expansion revenue through structured, consultative selling
• Strong commercial acumen and confidence operating with full ownership of outcomes
• Experience engaging and influencing senior stakeholders
• Highly proactive, organised, and resilient, with a strong bias toward action
• Comfortable working autonomously while collaborating effectively across teams
• CRM‑driven, with strong pipeline and forecasting discipline
• Interest in global risk, sustainability, geopolitical, or macroeconomic topics advantageous
• Additional European language skills (French, German, Spanish, Italian) a strong plus

This role will suit someone who:

• Has substantial experience in account management
• Enjoys growing portfolios, not just maintaining relationships
• Brings structure, urgency, and persistence to their sales approach
• Is motivated by targets and measurable impact
• Takes pride in owning outcomes and building long‑term client value