EMEA Account Sourcing Manager

Job Description

What The Job Involves

The EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:

• Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Integrated Facilities Management (IFM) service lines as required
• Represent JLL S&P in client / account meetings and forums, and ensure adherence to all relevant inputs, materials and communication
• Lead negotiations and delivery of savings targets relative to account deliverables. Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s)
• Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting
• To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately
• To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts
• To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements
• To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate
• Transformation activities are supported including audits, reports, and actions
• Developing the supply chain to meet the business and client needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B
• Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/ regional practices are available
• Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current
• Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region
• Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised)
• Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required
• Maintain and manage sustainability and D&I strategy for the account supported by our JLL S&P Sustainability lead
• Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues
• Support any required “Voice of the stakeholder/client/account surveys”, reporting results and actions.

• 5 to 10 years in similar position
• Deep understanding of IFM services and supplier environment
• Organisational awareness and strategic thinking, leadership, people management, management of projects, finances and other resources
• Communication, managing self and relationships with others, team working and co-operation, negotiating and influencing, personal effectiveness, analytical thinking and judgement, creativity and innovation
• Strong analytical, financial, and commercial skills
• Excellent inter-personal, communication and negotiation skills
• Excellent numerical and commercial acumen
• Strong analytical ability required
• Strong written and verbal English language skills
• Excellent PC skills, proficient in Microsoft Office tools
• Fluent in English, additional WE language preferred/required
• Sourcing procedures and protocols – particularly for services contracts
• Experience working with suppliers across the EMEA region
• Development of EMEA strategic relationships with multi-national suppliers
• Hold a business management or related degree.
• MCIPS or Country Equivalent preferable.

• Support with the execution of the sourcing strategy set by the Client Account Sourcing Manager
• Supporting with the development and implementation of initiatives relating to compliance, savings, consolidation, sustainability and innovation
• Ensure all JLL sourcing and contracting standards are maintained
• Support with the managing, maintaining and growing both supplier and internal stakeholder relationships
• Undertaking RfX’s and associated process and evaluation
• Undertake e-auction/ electronic RFP through Bravo (Jaggaer) system
• Risk Management. Identify and take steps to reduce business risk through the execution of effective sourcing strategies
• Support JLL regional sourcing programs, as requested by the Client Account Sourcing Management. Give input, feedback and assist with the execution on the account
• Responsible for the administration of the Strategic Sourcing Audit program to ensure compliance with JLL contracting best practices and standards
• Provide KPI monitoring through JLL systems regionally (supplier performance)
• Savings delivery for assigned projects and respective reporting (Hard savings / cost avoidance / value adds)
• Flow to work (additional purchasing projects) depending on the business need.

• Desired experience and technical skills
• Experience working as a Procurement / Sourcing Specialist within FM, Manufacturing, Infrastructure, Estate Management etc
• Fluent in English and German – other languages (Polish/French) would be a benefit
• Experience in Procurement/ e-auctions and sourcing contracted services
• Strong analytical ability required
• Excellent numerical and commercial acumen
• Excellent organizational and administrative skills
• Good Follow-through of actions – Take responsibility for completion of tasks
• Customer Service: Commitment to solve requests and problems
• Excellent inter-personal, communication and negotiation skills
• Excellent PC skills, proficient in Office tools, especially Microsoft Outlook Word & Excel.