Account Manager - DACH
Indexed description
Our Impact:
From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. We proudly support 2,400 customers in 64 countries, with 80% of our clientele comprising listed companies in major markets such as Europe, North America, and the Middle East.
Our Recognition:
Dilitrust has been at fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and “Tech at Work” labels every year since 2019.
As an Account Manager, you will meet senior executives of multinational corporations and mid-sized companies in the private and public sectors. You will work closely with CEOs, B oard members and management teams to drive and grow key client relationships. You will act as a product expert and be the voice of the customer internally with our sales, development, and marketing teams.
Main responsibilities :
- Building relationships with a portfolio of key clients
- Managing contract renewals
- Identifying and acting on upsell and cross-sell opportunities to meet targets
- Acting as a consultant on the product and accompanying clients using the products
- Monitoring KPIs for business cases and product use
- 5 years of proven track record in account management, sales, or a customer-facing role in the enterprise software space
- Experience selling Software as a Service SaaS (SaaS)
- Consistent over-achiever of quota and revenue goals
- Proficient in using CRM software to manage sales activities and maintain detailed records of all sales interactions
- Native German, fluent English
- Demonstrated ability to independently build and manage a territory plan and aligning complex product solutions with specific customer needs.
- E xperience collaborating with executive stakeholder across large, organization, with excellent written and verbal communication skills
- Energetic, self-motivated, and results-driven, with a relentless focus on achieving sales targets and expanding the customer base
- Ability to manage a wide ecosystem
- Interview with TA team member (30/45 mins)
- Interview with the Head of Customer Success DACH (1h)
- Interview with Chief Customer Success (45 mins)
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