Enterprise Account Manager

Role title: Enterprise Account Manager (Client Services)

Work model: Full-time on-site (NYC), 5 days/week

If you love the thrill of owning the room with a client, turning messy inputs into crisp plans, and translating performance data into “here’s what we’re doing next” …keep reading. This role sits at the intersection of clients + content + growth + reporting, and it’s built for someone who’s equal parts operator and people-person.

Who we are (aka: what you’ll be bragging about at brunch)

Parallel is the largest TikTok-focused organic content network, managing 10,000+ accounts and delivering high-quality traffic + impressions for enterprise brands—at a fraction of paid social costs. Clients span mobile apps, e-commerce, iGaming, entertainment, and more.

The vibe: You run campaigns like a producer, advise like a strategist

You’ll proactively manage Parallel campaigns end-to-end—making sure scope is clear, delivery is clean, timelines don’t drift, and stakeholders stay aligned. You’ll become the client’s trusted advisor for long-term growth, bringing insights and “alpha” they can use alongside their paid UA efforts.

What you’ll actually do (the high-impact stuff)

• Own the full campaign lifecycle for enterprise contracts—from pre-close rapport building through launch, optimization, and renewals.
• Partner with internal content managers to hit targets, timelines, and deliverables (without chaos).
• Work directly with clients to confirm KPIs, attribution setup, and measurement cadence.
• Turn brand inputs (guidelines, messaging, restricted topics, asset libraries) into standardized campaign briefs that teams can execute against.
• Build reporting that makes VP/SVP-level growth + performance marketing leaders lean in—clear numbers and a compelling narrative.
• Lead regular performance check-ins, balancing “the data says…” with “here’s what it means and what we’re doing next.”
• Help refine internal systems: reporting templates, workflows, and cadences that scale.
• Be the “fastest reply on the East Coast” for client requests—responsive, calm, and prioritized.

What success looks like (first 60–90 days)

• You’re confidently running multiple enterprise campaigns with clean briefs, crisp timelines, and zero surprises.
• Clients see you as their go-to—someone who anticipates questions before they ask.
• Your reporting gets forwarded internally with messages like: “This is exactly what we needed.”
• Internal teams trust you because you’re organized, direct, and you unblock things quickly.

You’re probably a fit if you have…

• 3+ years enterprise account management experience
• 1+ year in media/marketing account management, with an emphasis in advertising
• 1+ year building relationships with performance marketing, UA, or growth leaders (mobile apps, eComm, digital media)
• Familiarity with the performance ecosystem: paid social, UA, organic, creator/influencer
• Confidence managing complex, multi-stakeholder relationships without dropping the ball
• Have a willingness to travel for conferences/client events

Soft skills we care about (a lot):

• You’re a self-starter and proactive planner
• You’re an exceptional communicator (clear writing + calm client presence)
• You can be empathetic and firm when it’s time to protect scope/timelines
• You like building order out of ambiguity (and you don’t need hand-holding)

Compensation & Benefits

• $100,000-$125,000 (DOE)
• Bonus tied to retained media spend ($10k–$50k)
• Health insurance

Additional Job Application Terms:

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.