Strategic Key Account Manager (India)

The role is responsible for managing strategic key accounts and driving sustainable revenue growth through long-term customer partnerships.

Key Responsibilities

1. Build long-term partnerships and serve as the primary point of contact for high-value customers.
2. Define and execute account strategies and growth plans to maximize revenue, market share, and customer lifetime value.
3. Identify new business opportunities within existing accounts, particularly across IPP partners.
4. Lead commercial negotiations, contract structuring, and pricing strategies in alignment with company objectives and risk guidelines.
5. Coordinate cross-functional resources (technical, project, supply chain, finance, and HQ teams) to support key account projects from opportunity identification through execution.
6. Represent the company in strategic marketing and industry engagements, including exhibitions, forums, and high-level customer events.
7. Provide structured reporting and strategic insights on account performance, pipeline development, and market trends to management.
8. Proactively manage customer escalations and complex issues, ensuring alignment, timely resolution, and sustained customer satisfaction.

Skills & Requirements

1. 5–8 years of experience in strategic sales or business development, including at least 3 years of experience working in a PV inverter or PV module company in India.
2. Proven ability to manage senior-level stakeholders and communicate effectively with both domestic and international clients.
3. Fluency in English in both writing and speaking, Hindi is a plus.
4. Strong strategic thinking capability with a results-driven, solution-oriented mindset.
5. Willingness to travel frequently to support key accounts and project engagements.
6. Excellent stakeholder management, negotiation, and influence skills across complex, multi-party environments.