Inside Account Manager Enterprise - Region North (f/m/d)

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

We are looking for a passionate and enthusiastic Inside Account Manager for our Enterprise Accounts in the region North (Essen). The Inside Account Manager will work collaboratively with the Key Account Manager and Hybrid Account Manager within one Team to manage all pre- and post-sales activities for a given set of Enterprise accounts. This position proactively works with the decision makers at our clients and internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is architected to solve our client’s business problems.

What You'll Do

• Provide proactive follow-up, product information and overall account support via telephone and email.
• Work closely with Key Account and Hybrid Account Manager in the ongoing development of opportunities and management of existing accounts.
• Assist Key Account Manager and Hybrid Account Manager with customer requests and ongoing communication touchpoints that drive Customer Experience (CX).
• Leverage technical sales team for complex configurations.
• Works collaboratively with Account Managers for development of value proposition and solution roadmap.
• Driver of pipeline accuracy and weekly cadence reporting of forecasting, opportunity management, customer tracking and identifying and confirming ongoing sales needs.

What We Look For

• Excitement and passion for technology and market trends.
• Fluent German and advanced English language skills.
• Analytical skills and willingness to handle complex administrative and configuration tasks.
• Ability to learn and use multiple internal tools and develop solid knowledge of Lenovo’s products and services.
• Previous experience in a technology field or IT Industry is preferred; as well as proven successful sales experience is beneficial but not mandatory at that stage.

What We Offer

• A multitude of professional and personal development opportunities.
• A very open and flexible work environment within one of the most forwarding thinking IT companies.
• Very flat structures, fast decision-making processes and a constant focus on customer requirements.
• An international team with a high focus on diversity inclusion.
• Attractive compensation package
• …and a lot of fun: We like to celebrate our successes!

Lenovo’s inclusive culture is shaped by strong voices and real stories — discover our Women@Lenovo here: https://www.youtube.com/watch?v=ZwcbxS0KS-w

and see why our workplace is proudly recognized with the Kununu Top Company award for the fifth year in a row: https://www.kununu.com/de/lenovo-deutschland1

At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.