LC Account Manager I
Indexed description
Responsibilities
As LC Account Manager I, you are an ambassador of Waters and will bring to the market Waters’ products and services. You will demonstrate a clear grasp of understanding the customers’ business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets. Responsibilities:
- Preparing business plans, territory plans, reports, tender documents, and relevant product solution documents for customers;
- Planning and executing the customer demonstrations with the collaboration of the demo lab specialists;
- Collaborating, liaising, and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g., Instrument Sales, Chemistry Operation, and Informatics, etc.);
- Planning and prioritizing personal time and sales activities;
- Managing the product mix and pricing to meet desired targets;
- Adhering to Waters and customers' relevant Health, Safety, and Environment requirements when on site and as an individual employee;
- Using and updating the CRM on a daily basis to ensure accurate forecasting;
- Participating in additional sales-related projects and activities as designated by management. Qualifications:
- Bachelor's or above degree in a scientific area such as chemistry, biology, biochemistry, pharmacy, or pharmaceutical analysis Experience & Skills:
- Knowledge of Liquid Chromatography and Sample Preparation
- Action-oriented and eager to achieve results
- Sound communication and good presentation skills
- This is a territory-based position with travelling within your designated territory
- Highly organized / well-prepared / time management skills
- Strong interpersonal skills and a good listener
- Matured disposition, positive attitude, and strong sense of commitment
- Adaptive to a dynamic and ever-changing environment
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