Key Account Manager, Beauty & Home Care
Indexed description
How You’ll Make An Impact
As Key Account Manager for Beauty and Home Care,you'll be at the forefront of our innovation, expanding our market presence in global strategic accounts & North China regional customers and achieving our strategic growth targets. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing, and enhance modern life. In this role, you will:
- Develop and execute account plans for global strategic and key regional customers
- Establish and maintain strong relationship with existing customers and prospecting new accounts to develop joint project and generate sales to deliver business objectives.
- Own and support strategic accounts while being accountable for driving sustainable top-line revenue and profitable growth.
- Coordinate resources across marketing, product, technical, and operational organizations to ensure best-in-class solution and service to fulfill customers’ needs and completion of customer projects.
- Actively promote the Lubrizol Beauty and Home care portfolio via face-to-face meetings, virtual calls, seminars, and tradeshows
- Stay informed about industry trends, competitor activities, and regulatory changes to anticipate customer and market needs while providing strategic insights to the management team
- Collect and analyze domestic brands’ financial viability, engagement & relationship potential, market position & competitive edge, strategic alignment, innovation & adaptability to select potential winners to collaborate.
- Record generated opportunities in CRM, ensuring pipeline is consistently updated and accurate
- Oversee order processes and manage demand forecasts, ensuring accuracy and timely execution.
- Manage customer complaints and supply chain related issues effectively to ensure satisfaction and operational efficiency.
- Manage and work well with distributors to achieve strategic growth targets.
- Bachelor’s Degree and above in Biology, Chemistry or related discipline.
- Minimum 10 years of sales experience.
- Proven track record of successfully strategic account management and achieving sales targets, preferably in personal care industry.
- Excellent communication skills to work in multi-culture and cross-functional team
- Strong problem-solving, analytical, and negotiating abilities.
- Ability to analyze market trends & dynamic and develop effective account plan.
- Possess a passion for sales profession with a ‘can-do’ attitude, goal orientated mindset.
- Self-motivated, proactive, positive, mature team player, able to work independently.
- Customer focused with strong willingness to go the extra mile.
- Fluent in English
- Solid experience with CRM software and MS Office.
- Travel frequency over 40%.
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